Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #596467

Complaint Review: HOME STAR SEARCH - Internet

  • Submitted:
  • Updated:
  • Reported By: Shannon — Castle Rock Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • HOME STAR SEARCH Internet United States of America

HOME STAR SEARCH Homestarsearch.com Charged me money when I did not authorize them to do so. Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My husband signed up for this 'too good to be true' offer that he kept seeing on Craigslist many times before asking me. Of course...once I found out he gave them his credit card number I immediately called them back...


We called them back...and the individual who he signed up with said that we would have to wait till technical support opens if we wanted to cancel our account.


Of course we waited the two hours....and called tech support who told us we have to call billing if we want to cancel our account.


So finally I called billing...and I had my husband on another phone call technical support and we both tried to cancel our account. They both walked us through the process...and before they said our account was canceled they hung up on us.


I tried and tried and tried to get through again and I dunno if they have a block on their phone but from here on out they NEVER pick up the phone. It's been 4 months now.


They are still trying to charge my bank account...and every month I have to call my bank to cancel the charge. I'm not sure if I need to go to the better business bureau or what but this is a scam company. Please save yourself some time...don't trust anything on Craigslist.

This report was posted on Ripoff Report on 04/25/2010 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-star-search/internet/home-star-search-homestarsearchcom-charged-me-money-when-i-did-not-authorize-them-to-do-s-596467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now