Complaint Review: Home Team Movers
Home Team Movers Dishonest and Terrible Customer Service Fort Lauderdale Florida
I was searching for cheapest way to move approx 30 boxes and a grandfather clock from New Mexico to Carlisle, Pa. I received a call from Sal at Home Team Movers saying they could do it cheaper than my Uhaul I had reserved. He quoted me a price and sent me a binding contract giving me 40 large boxes and the Grandfather clock for a set price. I was to pack and wrap the clock myself. Come to find out they are a broker and my deal was so good because there was space on a truck already coming to the east coast... lies!
The movers finally came 2 days past my binding contract date and at 8 PM. I had 24 boxes and the clock so much less than the 40 large boxes i was allowed. the boxes were not even large they were boxes that held 6 gallons of milk at a grocery store size, kinda small/medium size. the mover states i am over my Cubic Feet allowed yet contract did not state a cf allowance it stated a box number allowance. The driver then tells me i am going to be charged an extra $216.00. Now i am military and on limited time schedule, they are already 2 days late, which i had to call them and the Home team movers because i never heard from the company they set the move up with. Home Team Movers does not follow up on complaints, problems and return phone calls. I missed my military training that weekend because of the crappy service on both sides.
This company is a rip off and gives a contract that they say is a binding price then your goods are held hostage and Home Team Movers does nothing to rectify their incompetency!
This report was posted on Ripoff Report on 10/02/2013 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/home-team-movers/fort-lauderdale-florida-33309/home-team-movers-dishonest-and-terrible-customer-service-fort-lauderdale-florida-1088963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: