Homecomings Financial HOMECOMINGS FINANCIAL IS A CROOK COMPANY AND CHARGE OUTRAGEOUS FEES RIPOFF Dallas Texas

I don't even have them anymore. However, I was responding to the statement the mortgage broker made.

However, in your case, you should've verified the payoff before the closing, not after. In your own words --- "The pay-off they sent was extremely high but we were so glad and relieved to get away from them so they got paid. "

You knew it was inaccurate, but you signed anyway. Now you're trying to get the money back, which, as you have found out, is not going to be easy. But, if there was an overpayment, you will get it back. However, I am in agreement with the other rebuttal, you need to check if there was a pre-payment penalty. They usually try to sneak that in to the unsuspecting buyer, especially if they are a first-time buyer or close to that.

Good luck, and fax the papers as well as certify-mail them. Be persistant and you will get your money back if it's owed to you.

You have failed to acknowledge that I said they OWE US SEVERAL THOUSAND DOLLARS and we cannot get one person at HC to give us our money back. If it was the other way around they would have foreclosed on us by now - without a doubt. I'm glad you've had a good experience with them - you're the only one from what I've read (hundreds of complaints about them). If you're so happy with them why are you on this site? Doesn't make sense!

That statement is not necessarily true. My loan was bought by Homecomings, and I didn't have a pre-payment. In fact, I specifcally stated NO pre-payment penalty when I got my loan. This was 2-1/2 years ago.

I never had a problem with them, I paid via their website and no problems posting payments. I have noticed that the problems arise when people have difficulty paying their mortgages, and the fees start piling up on them. Most mortgage companies are easy enough to deal with if you're making your payments on time, but once you fall behind, that is when the headaches arise.

The OP didn't provide enough info to make an accurate assessment of the problem, but indicated that they paid a lot of fees. This generally happens when you're a few months behind. Again, in the end, it's really the borrower's fault they are in the predicament they're in, NOT the mortgage company.

So, you can complain all you want on this site, but in 80% of the cases I have read here, it's the borrower that had the problem. Most of the complaints start like this:

"Everything was fine until I lost my job and fell behind on my house payment"
"I called XXX Mortgage, and asked for an extension because I was having surgery"
"I couldn't pay my mortgage because my ex-husband didn't pay child-support"

Mortgage companies, as well as banks and finance companies, have heard every excuse in the book as to why a payment can't be made. Do you think they care? Of course not. All they care about is their bottom-line, which, of course, is driven by $$$s. All they want is the payment, and for you to live up to your financial responsibilty. They don't want excuses. In my opinion, most of the complaints I have read are frivolous and unsubstantiated. Not all, but most.

Bottom line, if you can't pay your bills, be prepared to pay the consequences. Either way, you're going to pay!

That statement is not necessarily true. My loan was bought by Homecomings, and I didn't have a pre-payment. In fact, I specifcally stated NO pre-payment penalty when I got my loan. This was 2-1/2 years ago.

I never had a problem with them, I paid via their website and no problems posting payments. I have noticed that the problems arise when people have difficulty paying their mortgages, and the fees start piling up on them. Most mortgage companies are easy enough to deal with if you're making your payments on time, but once you fall behind, that is when the headaches arise.

The OP didn't provide enough info to make an accurate assessment of the problem, but indicated that they paid a lot of fees. This generally happens when you're a few months behind. Again, in the end, it's really the borrower's fault they are in the predicament they're in, NOT the mortgage company.

So, you can complain all you want on this site, but in 80% of the cases I have read here, it's the borrower that had the problem. Most of the complaints start like this:

"Everything was fine until I lost my job and fell behind on my house payment"
"I called XXX Mortgage, and asked for an extension because I was having surgery"
"I couldn't pay my mortgage because my ex-husband didn't pay child-support"

Mortgage companies, as well as banks and finance companies, have heard every excuse in the book as to why a payment can't be made. Do you think they care? Of course not. All they care about is their bottom-line, which, of course, is driven by $$$s. All they want is the payment, and for you to live up to your financial responsibilty. They don't want excuses. In my opinion, most of the complaints I have read are frivolous and unsubstantiated. Not all, but most.

Bottom line, if you can't pay your bills, be prepared to pay the consequences. Either way, you're going to pay!

I'm a loan officer for JPMorgan Chase, and I hear this all the time from customers who are currently with Homecoming. They are horrible to deal with. Your payoff should include the principal balance of the loan, any uncapitalized interest, and any per diem interest calculated from the date the payoff is printed until the date it's good through (ex. a 15-day payoff will have 15 days of interest).

There may also be a prepayment penalty included. Check your original loan paperwork; if you have an ARM, or if you purchased or refinanced your property within the last 3 years, you almost certainly have a prepayment penalty. Homecoming did not originate any loans without them, and I don't believe they bought any loans from other smaller lenders that did not have them as well.

If you are refinancing, make sure you do not have another prepay penalty. If you have't already, you may want to wait until you have hit that 3-year mark, or whatever it may be.