Host Gator / Tech Support Orlando B. Fraud, Shared SSL, Internet

Host Gator states that they offer Shared SSL in all of their packages they even have Shared SSL videos of how to use it. So I purchased a hosting plan with host gator. however when i contacted them, their rep refuses to assist me with Shared SSl and refused to open a ticket. They said they only offer shared SSL for webmail now and that I can no longer use Shared SSL for my own files. Yet they charged me for Shared SSl. It clearly states in their plans that offer FREE SHARED SSL. If it can only be used for webmail and not for my own files this is not Shared SSL!

Here is a link to some of their paes and videos that clearly show the use of Shared SSl and even instructions on how to use even though this is not a service they offer. They are commiting fraud by showing customers how it can be used and charging us for it when it is not an available service.

youtube.com/watch?v=XZS1T2Z0soY

support.hostgator.com/articles/how-to-setup-and-use-a-shared-ssl-windows

support.hostgator.com/articles/ssl-certificates/ssl-setup-use/how-to-set-up-and-use-your-shared-ssl

support.hostgator.com/articles/ssl-certificates/why-does-the-free-shared-ssl-have-browser-warnings

kimwoodbridge.com/how-to-set-up-free-shared-ssl-with-hostgator/