Hotel-Guides - Wctravel ripoff Uncompleted Holtel Reservation Cancelation Cost Me $294.16 Charleston South Carolina

Its been just over one year and two months I had long ago just given up and checked this off as a loss and had just about forgotten about it Somebody pinch me I still can not believe it, I am holding in my hand a check for full reimbursement for my loss.

Just last week, out of the clear blue, I received a hart-felt apology e-mail from the owner of Hotel-Guides.us who noted he was just made aware of my issue and basically stated that if Hotel-Guides stands for one thing its that their customers satisfaction is priory number one and he would make this right. My hats off to Hotel-Guides for standing behind their companies basic principles although it is unfortunate that it took this long I can say in their defense running a family can be challenging when you have to rely on a third party to represent our core values sometimes things get lost in the mix. Its refreshing to do business with an honorable company. The only other comment I would make to Hotel-Guides is that I would have been better served if I had been directed to a higher source when my issue could not be resolved by their vendor.

Its been just over one year and two months I had long ago just given up and checked this off as a loss and had just about forgotten about it Somebody pinch me I still can not believe it, I am holding in my hand a check for full reimbursement for my loss.

Just last week, out of the clear blue, I received a hart-felt apology e-mail from the owner of Hotel-Guides.us who noted he was just made aware of my issue and basically stated that if Hotel-Guides stands for one thing its that their customers satisfaction is priory number one and he would make this right. My hats off to Hotel-Guides for standing behind their companies basic principles although it is unfortunate that it took this long I can say in their defense running a family can be challenging when you have to rely on a third party to represent our core values sometimes things get lost in the mix. Its refreshing to do business with an honorable company. The only other comment I would make to Hotel-Guides is that I would have been better served if I had been directed to a higher source when my issue could not be resolved by their vendor.

Its been just over one year and two months I had long ago just given up and checked this off as a loss and had just about forgotten about it Somebody pinch me I still can not believe it, I am holding in my hand a check for full reimbursement for my loss.

Just last week, out of the clear blue, I received a hart-felt apology e-mail from the owner of Hotel-Guides.us who noted he was just made aware of my issue and basically stated that if Hotel-Guides stands for one thing its that their customers satisfaction is priory number one and he would make this right. My hats off to Hotel-Guides for standing behind their companies basic principles although it is unfortunate that it took this long I can say in their defense running a family can be challenging when you have to rely on a third party to represent our core values sometimes things get lost in the mix. Its refreshing to do business with an honorable company. The only other comment I would make to Hotel-Guides is that I would have been better served if I had been directed to a higher source when my issue could not be resolved by their vendor.

Its been just over one year and two months I had long ago just given up and checked this off as a loss and had just about forgotten about it Somebody pinch me I still can not believe it, I am holding in my hand a check for full reimbursement for my loss.

Just last week, out of the clear blue, I received a hart-felt apology e-mail from the owner of Hotel-Guides.us who noted he was just made aware of my issue and basically stated that if Hotel-Guides stands for one thing its that their customers satisfaction is priory number one and he would make this right. My hats off to Hotel-Guides for standing behind their companies basic principles although it is unfortunate that it took this long I can say in their defense running a family can be challenging when you have to rely on a third party to represent our core values sometimes things get lost in the mix. Its refreshing to do business with an honorable company. The only other comment I would make to Hotel-Guides is that I would have been better served if I had been directed to a higher source when my issue could not be resolved by their vendor.

One more point of interest, the Hampton Inn Eugene and parent Hilton customer service were quick to point out (and some what gleefully) that if I had only book direct with them this most likely would not of happen but since I chose to use a third party (what a shame) their hand were tied. They seemed to like the notion that they were off the hook. No wonder Paris can afford to but her dog a diamond collar.