Complaint Review: Hotels.com - Ian Travel Services - Internet
- Hotels.com - Ian Travel Services hotels.com Internet United States of America
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Hotels.com - Ian Travel Services hotels.com last minute problems Internet
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I booked with hotels.com in june 2009 to stay at thalassa apartments in spain. i received a phone call on friday 18th september 2009 at 0730 gmt. to say that i had to change my apartments because there was a problem with my booking. i told them to email me with a contact phone number. the number they emailed first time was non existent. i eventually managed to contact them and told them i did not want to change my booking even though they offerred a better class upgrade. they are hopefully going to refund my payment in full, plus a 100 dollar voucher towards any future bookings. i have privately booked the apartments i originally wanted, there is an availability for me. there is definitely some sort of scam going on here, but i am not sure what. ian travel services france seems to be part of hotels.com.
This report was posted on Ripoff Report on 09/18/2009 06:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hotelscom-ian-travel-services/internet/hotelscom-ian-travel-services-hotelscom-last-minute-problems-internet-496806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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