Complaint Review: Hotwire Internet Service
- Hotwire Internet Service
- Category: Auto Rentals
Hotwire Internet Service confusing, not user friendly
*Consumer Comment: Speed Kills
*Consumer Comment: Rebuttal to the "Not correct" message above
*Consumer Comment: Not correct
I wanted to know the price to rent an SUV for 3 days. The system is designed to only give you the information if you provide them with all kind of information and credit card information. I did receive the pricing information but decided not to rent through Hotwire because I got better pricing elswhere.
Imagine my surprise when I received my American Express bill and determined I had been billed for the rental of a SUV that I never rented.
I disputed the charge with American Express and in response to my inquiry HOTWIRE sends back a series of pages I completed when I was seeking rental information.
I was very unhappy with HOTWIRE and I would recommend never to use them. There web site is confusing and not user friendly.
This report was posted on Ripoff Report on 10/29/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwire-internet-service/nationwide/hotwire-internet-service-confusing-not-user-friendly-7402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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