• Report: #693196
Complaint Review:


  • Submitted: Wed, February 09, 2011
  • Updated: Wed, February 09, 2011

  • Reported By: Joe — Dallas Texas United States of America
Dallas, Texas United States of America

Hotwire.com Hotwire Expedia travel agent hotel booking Dallas, Texas

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Hotwire falsely advertised rates and the rating of a Hotel that I booked.  Since you don’t see the name of the Hotel until AFTER booking, you are forced to accept paying for a substandard hotel with no recourse.   After booking I was told about *mandatory* charges that were not disclosed before booking.  The “4 star” Hotel they booked me in turned out to be a 2 star Hotel.  Their ratings don’t match their customers’ ratings.  I guess their ratings are based on how much money Hotwire can make that week.  What a rip off.  I called them immediately after booking but they refused to cancel the reservation.  DO NOT use hotwire.  They should be sued for what they do but I guess it is easy to get away with a million dollar scam if you only do it $100 at a time.   Hotwire is full of hot air!  AVOID! AVOID! AVOID!

This report was posted on Ripoff Report on 02/09/2011 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwirecom/dallas-texas-/hotwirecom-hotwire-expedia-travel-agent-hotel-booking-dallas-texas-693196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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