Report: #693196

Complaint Review:

  • Submitted: Wed, February 09, 2011
  • Updated: Wed, February 09, 2011
  • Reported By: Joe — Dallas Texas United States of America

    Dallas, Texas
    United States of America Hotwire Expedia travel agent hotel booking Dallas, Texas

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Hotwire falsely advertised rates and the rating of a Hotel that I booked.  Since you don’t see the name of the Hotel until AFTER booking, you are forced to accept paying for a substandard hotel with no recourse.   After booking I was told about *mandatory* charges that were not disclosed before booking.  The “4 star” Hotel they booked me in turned out to be a 2 star Hotel.  Their ratings don’t match their customers’ ratings.  I guess their ratings are based on how much money Hotwire can make that week.  What a rip off.  I called them immediately after booking but they refused to cancel the reservation.  DO NOT use hotwire.  They should be sued for what they do but I guess it is easy to get away with a million dollar scam if you only do it $100 at a time.   Hotwire is full of hot air!  AVOID! AVOID! AVOID!
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This report was posted on Ripoff Report on 02/09/2011 04:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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