Report: #782820

Complaint Review: Hotwire.com

  • Submitted: Thu, September 29, 2011
  • Updated: Thu, September 29, 2011
  • Reported By: Jodi — Aitkin Minnesota United States of America
  • Hotwire.com

    Internet
    United States of America

Hotwire.com would not allow canceling a hotel room 24 hours prior even though W could not make it to the hotel Internet

*Consumer Comment: Details

Show customers why they should trust your business over your competitors...

Concerning hotel emergency cancelations.

Hotwire would not allow us to cancel reservations even though we called 24 hours in advance and let them know that we could not make it to the hotel. 
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This report was posted on Ripoff Report on 09/29/2011 07:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-would-not-allow-canceling-a-hotel-room-24-hours-prior-even-though-w-could-not-782820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Details

AUTHOR: Robert - (U.S.A.)

What was the deadline to cancel your room with the hotel?   Each hotel has it's own deadline.  Depending on the Hotel they may require more than 24 hours notice.

What type of rate was it?  If it is a pre-paid, those are generally cheaper than the regular rate.  But as a result they are also non-refundable.
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