Report: #477965

Complaint Review: HOUSE OF BLUES

  • Submitted: Mon, August 10, 2009
  • Updated: Mon, August 10, 2009
  • Reported By: dallas Texas
    2200 N. Lamar Street
    DALLAS, Texas


*Consumer Suggestion: Another overly entitled person

Show customers why they should trust your business over your competitors...

I attended two shows at this venue this week. One was Thursday, 8.6.09 and the other was Saturday, 8.8.09. On Thursday, my boyfriend and I purchased three beers each during the hour and a half we were at the venue. My boyfriend, who works in the boating industry and is on his feet in three digit temperatures for ten to twelve hours a day, went to the restroom.

Upon leaving the restroom, a security guard asked him if he had been drinking. He said that he had, and the security worker asked for his ID. (My boyfriend is 33 years old.) He asked him to leave the venue because he "appeared to be wobbly in the restroom." My boyfriend did not want to argue or cause a scene, so he left and called me from outside. He was FAR from intoxicated-he was TIRED.

I came outside to get his side of the story and once I did, I confronted the worker/security at the front, who checked ID's and tickets. (This was at approximately 11:10 pm) I asked what gave them the authority to throw someone out of the venue for suspicion of drinking too much. No tests, no proof, no slurring, just PERCEPTION. He could have just taken his band from his wrist so he could no longer go to the bar.

I pointed out the OBVIOUS and illegal smoking of marijuana that was taking place throughout the venue. The smell was very overwhelming from where we stood in the venue. Security was onstage and facing the audience and could EASILY see the offenders and should have been actively pursuing them and removing them from the venue, if not having Dallas Police intervene. The House of Blues employee said, "Oh they're gonna LET them smoke weed." I was FLOORED!

At that point, I realized that anything that I did at that point would only cause the situation to escalate, and not properly, so I told the worker that I'd be recounting our converation to management and left. Last night I returned to the venue, only to have the SAME security who threw my boyfriend out two days prior, confront my brother for smoking a cigar. He does not live in Dallas and is not aware of ordinances, so he promptly put the cigar out.

My brother told me there was no signage near the cigars, cigarettes, and lighters being sold indicating that all smoking must be done outside of the venue. Again, I mentioned to security that as we spoke, I was noticing HUGE smoke stacks of marijuana coming from the areas closer to the stage. I'm beginning to think that HOUSE OF BLUES is engaged in illegal activity.

At NO point did security EVER make their way through the crowds and remove the marijuana smokers. I was disgusted and offended by the employees literally turning a blind eye to illegal activity, but almost pouncing those who went against a city ordinance. I want to complain to as many agencies as possible until this illegal activity is no longer tolerated!

dallas, Texas
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This report was posted on Ripoff Report on 08/10/2009 12:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Another overly entitled person

AUTHOR: Hugh Jass - (U.S.A.)

What management does to people supposedly smoking weed is up to them, not you. I have a feeling you had problems because of your entitled attitude, not the smoking.
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