Complaint Review: Household Bank ,Orchard Bank - Salinas California
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- Author Confirmed
- Household Bank ,Orchard Bank householdbank.com Salinas, California U.S.A.
- Phone: 800-477-1024
- Web:
- Category: Banks
Household Bank , Orchard Bank HSBC is a complete ripoff Salinas California
*Author of original report: Read the complaint again
*Consumer Comment: It sounds to me
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This company ia a complete ripp off, I closed my account after just 30 days. My bill for one was due on a Sunday which was a little odd, but I payed my bill via internet. Well I get a email 3 days later saying that my financial institution had reversed my payment for non-suffient funds. I knew the money was in my account so I called my bank and was informed that they never tried to take the money out.
When I called Household bank the customer service rep said everything was fine and he didn't know why I recieved the email. Well 2 days after I spoke with the customer service rep I recived a phone call stating not only was the bill still unpaid I know have incurred a $30.00 fee and a $30.00 reversed payment fee. I called and tried to explain and even said I would get a letter from my bank but they were very rude.
Detroit, mi
Detroit, Michigan
U.S.A.
This report was posted on Ripoff Report on 11/27/2007 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/household-bank-orchard-bank/salinas-california-93912-0084/household-bank-orchard-bank-hsbc-is-a-complete-ripoff-salinas-california-287098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Read the complaint again
AUTHOR: Detroit, Mi - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
The complaint was about the company Household bank not my personal bank. There was nothing wrong with the numbers because eventually it was taken out of my account and I was never credited back the late fees... Like said Household bank is and always will be a ripp off in my eyes.
#1 Consumer Comment
It sounds to me
AUTHOR: Sarah - (U.S.A.)
SUBMITTED: Tuesday, November 27, 2007
It sounds to me like the problem was not with your bank but with the company you paid the bill to. It's possible that you entered the account information incorrectly when you paid the bill online. I know that it's an easy thing to do and transposing just two numbers can completely mess up your payment. You might want to check with that company before you go on bad-mouthing the bank. And just so you don't accuse me of being some kind of bank employee, I've had to close accounts at a couple of banks because they treated me wrong. (And I work for a hospital.)
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