• Report: #38302
Complaint Review:

Household Finance Corp for Best Buy Co.

  • Submitted: Sun, December 15, 2002
  • Updated: Sun, December 15, 2002

  • Reported By:Buffalo Minnesota
Household Finance Corp for Best Buy Co.
73 East Irving Park Road Streamwood, Illinois U.S.A.

Household Finance & Best Buy Outlandish ripoff fees of for over the phone & online payments. Also charges $5.00 for auto-withdrawal payments Streamwood Illinois

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I have a small signature loan & a Best Buy Co. credit account. Both accounts are through Household Bank/Finance Corp. On the monthly statements is verbage to pay bills "easier" by using automated phone feature, on-line payment, or enroll in auto-withdrawal. It's never mentioned about any fees until you call or go-online. Then you find out that there are hidden charges for EVERY transaction.

HFC charges $10.00 for either payment over the phone or on-line & $5.00 for every auto-withdrawal from your bank account. I have other credit accounts that don't charge anything for online or over the phone payments.

In this age of "on-line" banking, which costs very little for a company such as HFC, I think it is a MAJOR rip-off & dis-incentive for people to use HFC's so called "easier" payment options.

Buffalo, Minnesota

This report was posted on Ripoff Report on 12/15/2002 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/household-finance-corp-for-best-buy-co/streamwood-illinois-60107/household-finance-best-buy-outlandish-ripoff-fees-of-for-over-the-phone-online-paymen-38302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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