• Report: #349347
Complaint Review:

Household Finance/HFC/HSBC

  • Submitted: Wed, July 09, 2008
  • Updated: Wed, July 09, 2008

  • Reported By:Aurora Colorado
Household Finance/HFC/HSBC
6200 South Gun Club Aurora, Colorado U.S.A.

Household Finance/HFC/HSBC Household Finance continues to rip off my family Aurora Colorado

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I have been having problems with HFC since 2001. After seven years of constantly battling, the fight continues. It took me three years to get the interest rate on my mortgage disclosed to me in writing. This was after HFC changed the rate and the payment without my knowledge or permission. It was only after testifying at a joint Senate-House hearing at the capitol that I was finally able to get my interest rate in writing. This is astounding! It is my right and the right of any person entering into a financial agreement to know the terms of the agreement. If HFC is willing to deny their borrowers their basic rights, what else are they willing to do?

I've been disturbed to read some of the rebuttals written by HFC employees. While I whole-heartedly agree that they should be able to respond to the accusations at the same time, you've got to be kidding me! All you have to do is google HFC and you'll find out what kind of company you're working for. If it were just one or two people who were complaining I could see how you'd be inclined to side with HFC. But we are talking about hundreds of thousands of people who are all experiencing the same problems. They were also sued in 2002 by Attorney Generals in all fifty states! There can be no denying that HFC has at the very least, a poor and unethical lending history.

While it's true that some people are losing their homes because they simply couldn't afford them in the first place, this is not always the case. I have paid on my mortgage faithfully , every month and I have the receipts to prove it. Why then am I receiving calls every month telling me I'm a month behind? When I contact my branch and speak with the manager, he tells me that I am current on my mortgage. Just the fact that the HFC branches are not in sync with their own customer service is absolutely ridiculous!

The bottom line is , this company is horrible! I'm not saying the employees are all bad (even though that's been my experience) I'm saying this company is predatory and ruthless. But now it's time to do something about it.

Everyone who is having problems with HFC need to contact their state attorney general. DOCUMENT EVERYTHING!!! I cannot stress this enough! Send any letters by registered mail or they will "mysteriously" never reach HFC. Document every phone call, who called, their name, what was said. HFC is also currently being investigated for "losing" over 25,000 recorded phone calls between them and their customers. Contact your local ACORN office. Complain to the BBB and the Federal Trade Commission. When you've done all of that, contact every consumer reporter in your area.

It won't be long before there is another lawsuit or HFC just dissolves completely. This company should not be allowed to operate in the United States.

Aurora, Colorado

This report was posted on Ripoff Report on 07/09/2008 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/household-financehfchsbc/aurora-colorado-80016/household-financehfchsbc-household-finance-continues-to-rip-off-my-family-aurora-colorad-349347. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Household Finance/HFC/HSBC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?