Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1377179

Complaint Review: Houston Hail Repair - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: Haley — Kaw City Oklahoma USA
  • Author Confirmed What's this?
  • Why?
  • Houston Hail Repair 10927 Ivyridge Rd Houston, Texas USA

Houston Hail Repair JFM Productions, LLC John McNight Jr. Scammed for $10,109.00 in insurance funds Houston Texas

*REBUTTAL Owner of company: Falsely Slandered?

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I took my 2016 chrysler 300 to John McNight for hail damage. He provided an estimate and scope of work on damages to my insurance company. He had me sign a document allowing him to speak on my behalf to Liberty Mutual. My insurance company provided him with a check for $10,109.00 to replace some aspects of the car and to repair others. The car was dropped off on 3/26/17 amd was promised to be completed 30 days from that date. We were contacted on 3 differant occasions saying the car was complete and to pick it up. Each time Mr. McNight would call and say it really was not complete and he needed more time.

On the third occasion we went anyway to pick up the vehicle only to discover that none of the repairs had even been started. We took the car with us and drew up an intent to repair document before returning the car at Mr. McNights request. He said he needed two more weeks to finish the car and gave us a pick up date on 6/4/2017. When we arrived the car was still incomplete and had new damage to it. Mr. McNight would not answer the door and finally had his wife come to the door who threatened us with a gun. We then called the Houston police department who allowed us to take our car and informed us the buisness was being operated illegally since it was a residential neighborhood and was being used as a buisness. We would like our insurance money refunded in full. 

This report was posted on Ripoff Report on 06/05/2017 08:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/houston-hail-repair/houston-texas-77043/houston-hail-repair-jfm-productions-llc-john-mcnight-jr-scammed-for-1010900-in-ins-1377179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Falsely Slandered?

AUTHOR: Houston Hail Repair - (USA)

POSTED: Tuesday, July 11, 2017

HHR is an established, respected business in the community. It has spent large sums of money, time, and effort serving the community in it’s industry and building a positive reputation. We are saddened that we have an unhappy customer. We are also disappointed that a customer may have resorted to slandering our reputation with false information attempting to force us into an unfair resolution. Providing excellent service to our customers is highly important.

This customer retrieved the vehicle from us both times without allowing us to complete the repairs. To imply that we had the vehicle for 30 days and did not even begin repairs is outrageous and totally untrue. This vehicle had excessive damage and took longer than normal to repair. We have our inspection/light repairs, and estimating facility legally located in a neighborhood office.

Video recording of this customer and a male accomplice shows the entire encounter she describes. They were greeted on location. The male was screaming, and being very aggressive. Police were called they then returned our rental vehicle which was driven through several states and ran 3 tolls.  

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now