Complaint Review: H&R Block - Internet
- H&R Block Internet United States of America
- Phone:
- Web: http://www.hrblock.com/
- Category: Income Tax Service
H&R Block "Premimum" H&R Bloch Scam Internet, Internet
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This year, H&R Block charged me $542.75 for what I considered a simple return. I did not know they were going to charge me this ridiculous amount until it was finished. I paid it using a credit card. When I filed a complaint against
H&R, a rep contacted me. She offered me a $75 refund, which I declined, and nastily asked me why I didn't ask how much it would be in the beginning of my tax prep. I said that I did , but the preparer said we needed to see how many forms I would need before she could tell me. She then informed me that I went to a "premium" office for my return prep. She also said these are the most experienced tax preparers and they charged the most money for returns. How was I to know this was the situation? No one ever mentioned this to me. The H&R rep was rude and nasty to me. In fact, when I raised my voice to make a point, she hung up on me. I will NEVER go to H&R Block again. Ripoff artists!
This report was posted on Ripoff Report on 03/26/2012 08:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hr-block/internet/hr-block-premimum-hr-bloch-scam-internet-internet-859381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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