• Report: #1097922
Complaint Review:

HSBC Mortgage Services Inc.

  • Submitted: Fri, November 08, 2013
  • Updated: Fri, November 08, 2013

  • Reported By: Jim — tampa Florida
HSBC Mortgage Services Inc.
Brandon, Florida USA

HSBC Mortgage Services Inc. Lost payments, lied about information, Brandon Florida

*Consumer Suggestion: Perhaps We Can Help

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 September of 2013 HSBC lost a Payment that they confirmed that they recived from Western union. now the burden of finding this lost payment is on our shoulders. They recieved the monie and have now lost it. This is the second time in 5 years that they lost my payment the last time it took two years for them to find it and they reported me late to the credit beru for the whole time and charged me latwe fees. They also have some of my sent funds sitting in a hold and will not apply it until they find what they lost. plus they lie all the time to cover themselves and do not document the account properly every one you talk to pretends to know nothing about your information

This report was posted on Ripoff Report on 11/08/2013 11:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/hsbc-mortgage-services-inc/brandon-florida-33509/hsbc-mortgage-services-inc-lost-payments-lied-about-information-brandon-florida-1097922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Perhaps We Can Help

AUTHOR: Sarah Shepard - (USA)



My name is Sarah, I am replying to you because saw your comment reply about HSBC Mortgage Servicesinvolved with your mortgage company. I work for a company that deals with these types HSBC Mortgage Services have been one of the names that has been coming up a whole lot lately. It seems they are involved with a ton of fraudulent loans.

We will be able to advise,consult and educate you. You may be able to receive the compensation you deserve due to the negligence of the lenders involved. It is your obligation to yourself to use your last means of defense to get to the truth of this matter.  Once you provide evidence that they have been collecting on your property illegally you can take it to court and petition to void the deed of trust.


When and/if your property is being foreclosed on one of the things we do offer is a packet for a Stay of Execution which has stopped at least two of our clients from losing their homes until we were able to finish the investigation for them.


Please get into contact with myself or the company as soon as possible to see what we can do to help you with this. Trust me it's worth it. I would encourage you and anyone who has contacted you to get in touch with us ASAP.


Below I will leave a brief explanation of what we do and all the contact numbers along with the facebook page and website. I also have an email newsletter and PDF for you to review if you wish to review them send me an email and I will get them both to you. Attached to this reply is a copy of my buisness card will our contact information on it as well.




Sarah Shepard.


All Lenders are must produce the Documents required by Law to prove ownership of the loan. This is called Validation.

We at Ameri Docs Process prepare the Documents you need to gather evidence showing the loan is invalid.

This means you the homeowner cannot get a clear Title. You have the right to challenge the Mortgage note to Quiet the Title in the court of Law.


Here are the website and Facebook links:



Contact Numbers:


Business Number:

(904) 229-8150


Our Toll Free Fax Number



Feel Free to email me@:


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