• Report: #374254
Complaint Review:

HSBC Retail Services (USA), Household Retail Services Inc, HFC

  • Submitted: Thu, September 18, 2008
  • Updated: Thu, September 18, 2008

  • Reported By:Elk Grove California
HSBC Retail Services (USA), Household Retail Services Inc, HFC
PO Box 4169 Carol Stream, Illinois U.S.A.
  • Phone: 800-685-0809
  • Web:
  • Category: Loans

HSBC Retail Services (USA)HSBC Retail Services (USA), Household Retail Services Inc, HFC Illegal Repossession in California Carol Stream Illinois

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So, I fell behind in my motorcycle payments to this wonderful company known as HSBC. Fell behind quite a few times, actually.

But yet every time that they sent me an urgent notice or a Right to Cure, I sent them money.

Heck, I even had them "accidently" take an unauthorized $600 payment out of my account. Took me a few days to get that refunded in the form of a check, but at least I got the money back.

So here is the latest and greatest: on Sept. 16, 2008, the repo man came and took my bike. No notice that they were coming, nothing.

In talking with HSBC, they state that I received a Right to Cure. Sure, I did. Dated June 26, 2008. Let's not forget that they received a payment after I received that notice. Apparently, that payment wasn't enough.

So I sat down and cried a bit because my wonderful Yamaha Vstar was gone.

Then I hopped on the internet.

Called a lawyer and found out it is illegal for them to come take the bike without offering me a chance to pay the past due amount and make it up to them. Interesting...

So I am doing what the lawyer says and following his instructions. We'll see what happens.

Apparently we are suing HSBC for auto theft. COOL!!!

Heather k
Elk Grove, California

This report was posted on Ripoff Report on 09/18/2008 08:34 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hsbc-retail-services-usa-household-retail-services-inc-hfc/carol-stream-illinois-60197/hsbc-retail-services-usahsbc-retail-services-usa-household-retail-services-inc-hfc-i-374254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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