• Report: #534391
Complaint Review:

Hughes Net Systems

  • Submitted: Sat, December 05, 2009
  • Updated: Sat, December 05, 2009

  • Reported By: Craig — Ider Alabama USA
Hughes Net Systems
Internet United States of America

Hughes Net Systems Doesn't work and no customer service, Internet

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I moved to the country two years ago. No broadband Internet available except for Hughes net. So I ordered it

It was installed and never worked worth a darn. I called six times, and never got anyone to come out and check my system.

It finally quit working all together in May 09. I called. The system was out of warranty. They offered to send someone out,,,,if I paid, $128.00 I think. I told them no. They didn't offer to send anyone out when it was under warranty.

I wrote a letter of complaint and received no answer. So I quit paying, thinking that would get there attention. Well they still didn't call, but turned me over to a collection agency. I still haven't paid and Hughes Net has made no effort to contact me about any problems I had with theirs system.

I would never get Hughes net again,,,They ignore thier customers, it was slow. I could have walked to the library quicker. I would never recommend them to anybody, My system was faster in the early 90s before broadband. Hughes is junk.




This report was posted on Ripoff Report on 12/05/2009 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hughes-net-systems/internet/hughes-net-systems-doesnt-work-and-no-customer-service-internet-534391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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