Report: #402525

Complaint Review: Formely Direcway

  • Submitted: Wed, December 17, 2008
  • Updated: Wed, December 17, 2008
  • Reported By: Winchester Virginia
  • Formely Direcway

    Germantown, Maryland
    U.S.A. Formely Direcway Fair act ripoff Germantown Maryland

Show customers why they should trust your business over your competitors...

I am customer of formerly Direcway since 2004,I have no choice to be there customer because we leave in a rural are in Winchester VA. They are trying to force me upgrade from my DW6000 to the newone they offer know with a 20.00 dollar increase a month. when we bought the sytem 4 yars ago they offer unlimited acces and a # for dial upfor weather emergencies. know if I download a 2 minute video a day they cut me off below dialup and tell me that I am in viloation of the fair access BS. doesn,t matter the time of the day and I have to wait 24 hours or more,them after you get lucky their uneducated customer screw you ,service told you if you don't upgrade it's nothing they can do ,

There's is nothing wrong with my modem ,I am an Electronic Engineer and my modem work perfect untill they cut off the signal speed to try force me to upgrade for more money. I rather go back to dial up or I invent a new system to fight them Back Before I upgrade that way. There's is no such thing as customer service in Hughesnet at all Is a RIPOFF!
I am also collecting signatures to have Cable to our area is only 1000 feet away from the main road.

Winchester, Virginia
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This report was posted on Ripoff Report on 12/17/2008 06:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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