Complaint Review: Huley State Bank - Nationwide
- Huley State Bank Nationwide U.S.A.
- Phone: 866 523 0118
- Web:
- Category: Banks
Hurley State Bank never sent a bill. Consumer ripoff
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I received a phone call on 2/25 from a collection agency, claiming that I had an unpaid balance on my J. Jill credit card in the amount of $209.72. Since this is a card I use infrequently, I did not recall the amount or even receiving a bill. They referred me to a phone number of the bank to call and I tried to get through but was put on hold. I decided to call J. Jill directly.
The customer service rep who assisted me was able to isolate the charge to one I made in August for $45.48. I did remember making that purchase but never received a statement of any kind from J. Jill so I had forgotten about the purchase. She assured me that I could explain that to the bank and clear the matter up.
I again tried the bank phone number and spoke with Manuel who told me it was my responsibility to call if I didn't receive a bill. He insisted that I was liable for all the late charges and finance charges that inflated the bill to $209.72.
I find this business practice unconscionable. I have an excellent credit rating since I do pay my bills on time and I refuse to be bullied by Hurley State Bank. I am returning my credit card to J. Jill, along with a letter encouraging them to disassociate themselves with such charlatans.
Carol
Melville, New York
This report was posted on Ripoff Report on 02/27/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/huley-state-bank/nationwide/hurley-state-bank-never-sent-a-bill-consumer-ripoff-15250. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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