ED Magedson – Founder
HYPERTECH, INC.3215 Appling Road Bartlett, Tennessee USA
HYPERTECH, INC. Hypertech Power Programmers $100 (refurbish fee) to replace a warped case. Bartlett Tennessee
Left my Hypertech programmer on the dash of my truck, and it's cheap plastic warped making it very difficult to press the buttons. Called Hypertech to see if i could get a new case, and they said they don't sell them, but if I sent in in, they would "refurbish" it/replace the case, for $100. Support tech said they could not sell a case, because opening it voids the warranty, but it is out of warranty anyway. Just give me a lousy dollar case!That is what I call poor customer service---Will never buy from them ever again.
This report was posted on Ripoff Report on 08/13/2014 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hypertech-inc/bartlett-tennessee-38133/hypertech-inc-hypertech-power-programmers-100-refurbish-fee-to-replace-a-warped-ca-1169581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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