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Report: #190771

Complaint Review: Hyundai Motor America, Thomas Nissan Hyundai, Team Hyundai - Highland Indiana

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  • Updated:
  • Reported By: Gary Indiana
  • Author Confirmed What's this?
  • Why?
  • Hyundai Motor America, Thomas Nissan Hyundai, Team Hyundai Calumet City, Illinois, Highland Indiana Highland, Indiana U.S.A.

Hyundai Motor America, Thomas Nissan Hyundai, Team Hyundai They are liars, fixing things that dont need fixed, and im on my 3rd engine in which they want me to pay for Gary, Highland, Calumet City Indiana, Illinois

*Consumer Comment: Any luck with getting this resolved?

*Consumer Suggestion: 76,000 Miles Over a 3 Year Period

*Consumer Suggestion: Matt Read This

*Consumer Comment: Over 76,000 miles in only 18 months?

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My mom bought me a 2003 Hyundai Santa Fe in January 2003. We got it off showroom floor. Everything was fine until July 2004. The car cut off in the middle of the street. I had Roadside Assistance come pick it up and take it back where I bought it from. I bought it from Thomas Nissan Hyundai in Calumet City, Illinois. They took awhole month to fix my car, kept saying it was all these other problems until they finally admitted they hadn't even looked at the car.

I had to write corporate office just to get them to reimburse me for part of the rental. They didnt even pay all of it, even though it was covered under warranty. in the meantime, the car is falling apart, piece by piece, I'm paying to get it fixed, plus note, plus trying to pay for housing, food, daycare for 4 children. In November, car does the same thing again. Since I didn't like the attitudes at Thomas Nissan Hyundai, I asked if I could take it to a closer dealer, which was Team Hyundai, 9236 Indianapolis Blvd, Highland, Indiana. I went in there asked them to look at car because I did not know what was wrong with it. Heather and Andy said that they would run a diagnostic test on it.

My first estimate was $717.56, invoice date 1/03/06, paid on 1/10/06 when car was finished. That includes, timing belts, crankshafts, axles, and who knows what else, but of course and most importantly labor. My mileage was 76,836. I picked my car up and gave the m the loaner vehicle back. When I pulled off, I called right back and told Andy the car was driving hard. He said that's normal since the car hadnt been driving in almost 3 months. The very next day, car cuts off in middle of Broadway, could have killed someone. I call Hyundai Roadside assistance again. They towed car back to Team Hyundai again. I called Heather and asked had they looked at it, she said no. She would call me back. Andy called and said this estimate was 707.00. im like what, I dont have money like that!! That includes, new mass flow air sensors and oxygen sensors, gaskets nuts, exhausr, and of course and most importantly labor.

Now, I didn't drive the car a lot because of the way it drove while I had it. I turned it in 1/11/06, and got it back 1/18/06. when I picked it up, mileage is 76,995. Now I know I didnt drive 159 miles in the matter of 1 day. You wont believe they assured me it was in tip top shape, and the next day it cuts off again. I tow it in, now its the engine again. They need 2 years worth of oil change receipts, I give them all the ones I have. The district investigator comes and says, poor maintenance and that I would have to pay 6,400 for a new engine or 4,300 for rebuilt one.

I called a tow truck and took my car out of there and its been here ever since. Im struggling to pay the note and I still have no car to drive. Then they had the audacity to send me a letter telling me it was time for an oil change, knowing d**n well the engine is gone out of my car. Right now, I have written letters to consumer affairs and they act like they own the place. I've been trying to get a receipt from Thomas Hyundai from JoAnn, which I asked for almost 2months ago and still havent heard from her. Im looking for an attorney to take my case, and I would like the maximum allowed for all the hell I have been through. If I could find a lawyer who doesn't need a lot of upfront, please help me by sending a rebuttal with information. Thanks, and beware of Hyundai , and buy a Honda. They last very long. I wouldn't drive a Hyundai, if it was free in a giveaway.

Micole
Gary, Indiana
U.S.A.

This report was posted on Ripoff Report on 05/09/2006 09:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hyundai-motor-america-thomas-nissan-hyundai-team-hyundai/highland-indiana-46312/hyundai-motor-america-thomas-nissan-hyundai-team-hyundai-they-are-liars-fixing-things-t-190771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#4 Consumer Comment

Any luck with getting this resolved?

AUTHOR: Upset_hyundai_owner - (U.S.A.)

POSTED: Thursday, October 11, 2007

I have had similar problems with my Hyundai. I need a new engine but cant afford it. I am still paying for my loan and full coverage insurance, all the while not having a vehicle to drive. Was your issue resolved, and if so what was your process to get there?

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#3 Consumer Suggestion

76,000 Miles Over a 3 Year Period

AUTHOR: Micole - (U.S.A.)

POSTED: Saturday, May 13, 2006

I am responding to the people that sent me a suggestion. My car has 76,000 miles ovcer the three year time span that I have had it, not 18 months. And even so, that's why this company is supposed to have "America's Best Warranty." Next time, I will get a Honda or something American made.

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#2 Consumer Suggestion

Matt Read This

AUTHOR: Doug - (U.S.A.)

POSTED: Saturday, May 13, 2006

Matt in your responce are you saying that she should not have dirven her car. Sounds like what I used to hear at the dealer when I had problems with this same company. One guy told me But you Drove the car. I thought that is what a car is for DRIVING.

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#1 Consumer Comment

Over 76,000 miles in only 18 months?

AUTHOR: Mark - (U.S.A.)

POSTED: Wednesday, May 10, 2006

Are you really stating your car's mileage correctly? Your mileage indicates you've put over 76,000 miles on a car in only 18 months - if that's really true you have been averaging over 4,000 miles per month. That's alot of miles! I hope you got all of your normal servicing done to keep your warranty intact. Perhaps most important would be at the 60,000 mile range you should have replaced your timing belt - that would be a normal item to replace at the rate you're putting miles on this car. The miles would indicate why you needed the amount of repairs when the car "died". Probably what happened when it first stopped running was a broken timing belt, which could lead to other problems depending on how the engine is designed.... there is no easy solution for you if you can't prove you performed the normal servicing to keep your warranty valid - find all of your receipts!

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