Complaint Review: Ibotta - Denver Colorado
- Ibotta 1801 California St Suite 400 Denver, Colorado USA
- Phone:
- Web: Www.ibotta.com
- Category: On-Line Stores
Ibotta Ripped out of my earnings with no valid reason Denver Colorado
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I was a loyal Ibotta user and made an incorrect brand purchase for a family member back in January 2016. I returned/exchanged the item the same week. On May 23, 2016, in my Ibotta app is said my entire receipt was refunded and that I submitted duplicate/fraudulent receipts. This simply was not true. All consumers will throw away receipts once a month or so has passed. The returned items included perishable items like eggs, milk, and frozen cookies...simply not something anyone would return, let alone 3-4 months later. I'd reached out and advised there was a mistake and I don't have the receipt any longer but a bank statement with the transaction. The company said if I could locate it they'd refund but also know its violation of terms. Reversing the credit of $3 should have been enough, they reversed my entire receipt of $20 in rebates! I said fine, although this is an error, I'd like to make sure I'm not penalized. I had $355 in my account at that point. I referred two additional people and submitted rebates since I reached out to the company, including today, taking my earnings to $380+. I received a response saying they deactivated my account and no matter how unfair that is their decision. This is improper business practice and seems to be a scam. I am also filing a compliant with the Attorney General.
This report was posted on Ripoff Report on 05/30/2016 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ibotta/denver-colorado-80202/ibotta-ripped-out-of-my-earnings-with-no-valid-reason-denver-colorado-1308541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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