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Report: #1409378

Complaint Review: Ic solutions - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Michelle — Cleveland Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • Ic solutions Nationwide USA

Ic solutions Had to sign up due to a friend went to prison. Was never told there was a cut off to adding money until my friend used my card up calling people for help to get out thru my phone now I have to either go to Western Union to add funds or wait till the first of the month. He needs to talk to me and his lawyers but can't now unless I go to Western Union and fix this. Money is money in my book. Why put a cut off. Nationwide

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 A friend is in prison and I'm trying to help him get out by letting him use my calling card thru ic solutions. This month we've done a lot of calling so my mins have been depleted so I go to add funds just to find out they forgot to tell me there is a cut off on the amount I can add. Not had this problem with any other phone system in the prisons except this one. They said the cut off is 275 but I could go quick send thru Western Union money after they set it up as a bill. Now I'm having to run out instead of just using my credit card which by the way they pull immediately from my account. My thing is money is money. Seems like to me Tennessee needs to go back to securus which didn't pull this.

This report was posted on Ripoff Report on 10/30/2017 05:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ic-solutions/nationwide/ic-solutions-had-to-sign-up-due-to-a-friend-went-to-prison-was-never-told-there-was-a-cu-1409378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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