Iceberg Cups, Dallas, TX RIP OFF DON'T ORDER FROM THEM ON FACEBOOK OR OTHERWISE Dallas Texas

I ordered a 30 oz Yeti Rambler Tumber, 1 handle and a set of 4 reuseable straws on April 16, 2016.  I got a confirmation number from them and another e-mail stating they appreciate my business with an e-mail address and a physical address but no phone number.  My confirmation said the item was backordered for 2-3 weeks.  The tracking number they gave me is useless.  I disputed this with my credit card carrier.  They did an investigation and whoever answered the credit card said I got it and my credit card re-charged me.   I have since contacted my credit card and told them I want a phone number to whoever answered this investigation and I want to know how it was shipped..USPS, UPS, or FEDx.  I have not received anything and again warning anybody DO NOT order from these people.