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Report: #631736

Complaint Review: icm websites - Internet

  • Submitted:
  • Updated:
  • Reported By: Erica — South Jordan Utah United States of America
  • Author Not Confirmed What's this?
  • Why?
  • icm websites Internet United States of America

icm websites Charged credit card when I decided not to continue the registration process and wont refund money Internet

*Author of original report: Of course I was over the refund period...I didn't know they were charging my account!!!!

*UPDATE Employee: Customer is way passed approved refund period.

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Two months ago I checked into a "work from home" business.  It said I had to fill out all of my info including my credit card info (duh!).  Before I even finished the process I cancelled it and never agreed to their final registration agreement.  Now, two months later, I find out they have been charging my credit card.  When I call them they say once I put the credit card info in it's too late to change it (even if you don't agree to the end agreement) and won't refund my money.  They say that they have "rendered services" even though I have never pulled up anything to do with their site, etc after that.  Also...to begin with, they represented themselves as a "work from home" business...come to find out all they do is web sites, not a business opportunity at all!!!!

This report was posted on Ripoff Report on 08/16/2010 07:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-websites/internet/icm-websites-charged-credit-card-when-i-decided-not-to-continue-the-registration-process-631736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Of course I was over the refund period...I didn't know they were charging my account!!!!

AUTHOR: Erica - (United States of America)

POSTED: Monday, August 23, 2010

I am past the refund time because I didn't know they were charging my card!!!!  I did not even complete the registration process but they proceeded to charge my card without my knowledge...of course I would be past whatever "refund period" they would have...I didn't even know about it!!!!  Totally dishonest and underhanded!!!!

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#1 UPDATE Employee

Customer is way passed approved refund period.

AUTHOR: Director of Operations - (United States of America)

POSTED: Monday, August 16, 2010
This customer signed up on 6-8-10. This account was only canceled on 8-16-10 when the customer called in to cancel this account. The terms and conditions of the sign up were clear, there is a $149.95 charge after the trial period of 3 days is over. If the account is not canceled during the trial period the one - time charge of $149.95 is due.  The date is now 8-2-10,  which is outside the stated cancellation period. The account is canceled, but no refund will be offered.





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