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Report: #680389

Complaint Review: ideavillage/uglu - Internet

  • Submitted:
  • Updated:
  • Reported By: Bonnie — Henderson Nevada United States of America
  • Author Not Confirmed What's this?
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  • ideavillage/uglu Internet United States of America

ideavillage/uglu for a $10+ph, charged me $51.94, Internet

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Itried to purchase the $10 + PH, and one free uglu on the internet. My card was asked for 1st, and imagine the shock when I got $51.94 taken out of my account. There was no way to remove the mistake. Believe me, I know how to order on line.

Most order forms have a remove or edit button for just such mistakes. This one did not. I tried to call the company to cancel it right away. They wouldn't answer, cut me off, and I left a voicemail to cancel my order, making them aware of the problem. This was many calls.

When I finally got through, I was informed they sent it! I asked if I could just refuse the package, and I was told yes. So, thats what I did. This was about a month ago.

Yesterday, I got a letter from my bank that they called the company and they told my bank they sent my package, but said nothing of the fact that I returned it. So, it was again subtracted after the bank was nice enough to take it off the account.

Please help me get my $ back. I place no blame on my bank.

This report was posted on Ripoff Report on 01/08/2011 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ideavillageuglu/internet/ideavillageuglu-for-a-10ph-charged-me-5194-internet-680389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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