Report: #983691

Complaint Review: IDEELI, Inc.

  • Submitted: Tue, December 18, 2012
  • Updated: Tue, December 18, 2012
  • Reported By: Very Angry — Cambridge Massachusetts United States of America
  • IDEELI, Inc.

    Internet, New York
    United States of America

IDEELI, Inc. Sold me unusable wine club membership, and would not refund Internet, New York

Show customers why they should trust your business over your competitors...

I bought a membership to a wine club, Invino, for $79 from When I tried to redeem it for the promised 6 bottles, Invino advised me that they do not deliver to the state in which I lived. This information was not available when the offer was made.

I wrote to IDEELI and asked for a refund. They assured me that I would receive a refund to my credit card account "within 3-5 days."

When I did not get the refund, I contacted them again. They again assured me that they would refund the money, but did not. 

When I complained for the 3rd or 4th time, I got an email from "Jennifer" who gave me a phone number, and asked me to call if I didn't get the refund, again "within 3-5 days." I did not get the refund, and after numerous tries, I could never reach anyone at that phone number. I could only leave a voice mail. 

Needless to say, they never refunded the $79. They are an extremely dishonest company. 
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This report was posted on Ripoff Report on 12/18/2012 08:28 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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