Report: #1127392

Complaint Review: IDT Energy

  • Submitted: Fri, February 28, 2014
  • Updated: Fri, February 28, 2014
  • Reported By: Pipolota — Galeton Pennsylvania
  • IDT Energy
    550 Broad St
    Newark, New Jersey

IDT Energy almost TRIPLES rates in one MONTH! Rate went from 9.53 cents per kWh to 24.67 cents per hWh in One Month! Newark New Jersey

Show customers why they should trust your business over your competitors...

I ususally just have my Electric bill sent to my online billing.  I never look at the actual bill.  I see the amount and pay it.  This month I noticed that my bill was unusually high, so I decided to download it.  I noticed a name on the bill I didn't recognize, it was IDT, and the charge was more than double, almost triple my usual bill.  I have tried to call them, I have emailed them from their website.  First I coudn't get an answer at the number provided, then I got on eternal hold.

I called my electric company and after 30 min. of hold, I got told that IDT was my energy provider and that I had asked for them in 2012.  I said, never did.  Then Penelec said that there could change me but it would take a month. 

They said that they couldn't do anything about the rate change from 9.53 cents per kwh to 24.67 cents per kwh. 

I cannot believe that we can be ripped off like this.


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