• Report: #1114407
Complaint Review:


  • Submitted: Thu, January 09, 2014
  • Updated: Thu, January 09, 2014

  • Reported By: Phillip — Richton Park Illinois
Moreno Valley, California USA

Iherb.com Deceptive Practice/Bait-Switch Moreno Valley California

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In Nov 2013, I ordered 12 boxes of cereal from Iherb.com. When I ordered online, it stated that the expiration date of the cereal was Feb 2014. When I received the cereal, the expiration date was 1 Dec 2013. I was able to use 5 boxes of cereal. I contacted Iherb and was instructed to take a picture of the box tops and email it to them . I emailed it to them a few times, but they denied receiving it.  was sent instructions on how to send the remainder of the order back, they gave me a refund. They never offered any apology for the false advertisement. I guess it was assumed that I was lying, and that is why they wanted a picture of the box top. I am sure that when they received the remainder of the cereal that that proved that I was being truthful. I will never do business with them again. Buyer beware!

This report was posted on Ripoff Report on 01/09/2014 09:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/iherbcom/moreno-valley-california-95551/iherbcom-deceptive-practicebait-switch-moreno-valley-california-1114407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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