Complaint Review: IKEA - Nationwide
- IKEA Nationwide USA
- Phone: 888-888-4532
- Web: www.ikea.com
- Category: Furniture & Furnishings
IKEA Worst Customer Sevice, Delivery is a Scam! Nashville Nationwide
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Extremelly disappointed with Ikea. I purchased several items 40 days ago, delivery is delayed almost 3 weeks. They schedule the delivery and told me that they would call me 30 minutes ahead. I took a day off at work and never got a call. I tried to reach them twice, left voice messages and they never returned my calls. I chatted with customer service on facebook message, it took them 2 hours to contact the delivery company which told them that they called me at noon and tried to delivery at 12:30. My husband got a call from a restricted number at 12:03, phone rang twice and stopped and he could never call back because no number was shown! And he was at home at 12:30 and never heard anyone knocking the door! What I can tell is that I was scammed and now they want to charge me extra $50 to reschedule the delivery! Who is going to pay for the day I lost at work? I cancelled the order and they said that will take up to 10 business days to give my money back! Today I tried to contact them again in order to solve the issue, waited on the line for 32 minutes and gave up! Customer Service is just pathetic, company is disrespectful, and I have seen so many other reports telling very bad things about this awful company! Cannot be trusted at all!
This report was posted on Ripoff Report on 08/25/2017 06:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ikea/nationwide/ikea-worst-customer-sevice-delivery-is-a-scam-nashville-nationwide-1395460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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