Complaint Review: ILD Teleservices And Your Product Bill, Inc. - Nationwide
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- Author Confirmed
- ILD Teleservices And Your Product Bill, Inc. Nationwide U.S.A.
- Phone: 800-433-4518
- Web:
- Category: Telephone Companies
ILD Teleservices And YOUR PRODUCT BILL, INC. SLAMMING TO CHARGE VOICE MAIL SERVICES THAT WAS NOT AUTHORIZED. Nationwide
*Consumer Comment: The carged me too!
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When I received my AT&T statement for 10-19-07, I saw a charge for voice mail service. I immediately called ILD Teleservices who charged the $8.43 and told them that I never authorized this service. I also told them to cancel the service and give me a credit on my AT&T bill. They gave me a confirmation #. I called again in several weeks to make sure they cancelled the service. They assured me that they did it.
I received my AT&T statement for 11-19-07. I saw another charge for $8.23 for the voice mail service. I called again and they said the service had cancelled, but it takes 30-90 days to do it. This time they gave me the phone # (800) 215-1961, who is the company, Your Product Bill, Inc., who billed these charges. I left a phone message and told them that I have filed a complaint with the Consumer Affairs and I want a credit for my AT&T bill, NOW.
I am on disability and am retired. I have to watch my $ very carefully. Needless to say, these scams are a huge source of stress. Any help would be greatly appreciated.
Bird
Anaheim, California
U.S.A.
This report was posted on Ripoff Report on 12/02/2007 02:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ild-teleservices-and-your-product-bill-inc/nationwide/ild-teleservices-and-your-product-bill-inc-slamming-to-charge-voice-mail-services-that-w-288407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
The carged me too!
AUTHOR: Private - (U.S.A.)
SUBMITTED: Thursday, December 04, 2008
I was charged $8.23 on my AT&T bill (Oct 08) for this "voicemail service" too. I simply called them up and demanded they remove it. They claimed I gave them my info online and requested this service, which I did not. They cancelled the service and I received a check for about $16.00 within a week. They charged me again in Nov 08, and I called again. They said the $16(and change) was for both months and that I was removed from their system. Problem solved.
This has been the 3rd unauthorized charge on my AT&T account this year. What I don't understand, is how AT&T can allow a 3rd party to collect money from me. I am just sick of having to make all these calls. I wonder how many people just pay their phone bill and don't even look at these bogus charges!!
In this economy $8 is $8!! Don't let some fraudulent company just collect your hard earned money. Check your phone bills people!!!
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