• Report: #827715
Complaint Review:

ILD Teleservices Inc.

  • Submitted: Tue, January 24, 2012
  • Updated: Tue, January 24, 2012

  • Reported By: Outdone — New York New York United States of America
ILD Teleservices Inc.
Internet United States of America

ILD Teleservices Inc. Intellicall Op Svcs. Exorbitant charge for a 1 minute collect call placed from a pay phone, Internet

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In December 2011, while driving northbound on the NJ Turnpike I realized I had left my cell phone at a relative's house so  I needed to pull off into a rest/truck stop off of Exit 12 Northbound to find a pay phone to make an emergency collect call to Manhattan to let my family know I could not be reached, but that I was safe.  I found a pay phone, placed .25 into it, dialed 0, and then pressed the numbers for the collect call.  The call went smoothly and I returned to my car and destination.

However, the following month, I received a bill from Verizon which included call detail for the collect call and was alarmed to see that I was billed on behalf of Intellicall Op Svcs the amount of $16.98 for a one minute phone call.  The phone bill included that for questions concerning this portion of your bill, please contact ILD Teleservices Inc. at 1 -800-433-4518.  And that's what I did.  I called that number after doing my research and blasted them for their bloated and inflated price gauging.  Supposedly I will be getting a refund in 1 to 3 billing cycles, but let this be a lesson to companies like ILDServices:  We are informed consumers, and will no longer tolerate being ripped off.

This report was posted on Ripoff Report on 01/24/2012 10:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ild-teleservices-inc/internet/ild-teleservices-inc-intellicall-op-svcs-exorbitant-charge-for-a-1-minute-collect-call-p-827715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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