Complaint Review: Image Concepts, Gary Glass - Danville California
- Image Concepts, Gary Glass 696 San Ramon Blvd., Box 281 Danville, California U.S.A.
- Phone: 925-963 7829
- Web:
- Category: Video & Film Production
Image Concepts, Gary Glass dishonet ripoff - provided bad quality video tape, never received refund Danville California
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The video tape I ordered and paid for on 2/4/02 for my daughter's performance in 2001-2002 Contra Costa County Honor Band was delivered in unaudioble condition on 5/18/02. Despite repeated follow-up with Gary on either provide a good tape or refund me the money I've paid ($20), nothing happened.
On 10/2/2002 I complainted to Better Business Bureau, I was hoping to solve the problem through 3rd party. However, as I've learned, BBB exists not to help the victim but to promote its membership. Gary repeated promised that he would provided a replacement tape, and he insited that he did, except I never received it and he never provided any proof of doing so.
It is my experience that Gary Glass is not a honest business man. The only time he admitted he received my complaints was the time I sent the complaints through certified mail. Public should know Gary's practice and notify friends who might be performing in the CCC Honor Band not to purchase anything from Gary Glass, d.b.a. Image Concept.
Meanwhile, TV reporter should be notified not to suggest consumers to send complaints to BBB. As far as I concered, BBB is as guilty as the criminals.
Chiu
Moraga, California
U.S.A.
This report was posted on Ripoff Report on 07/09/2003 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/image-concepts-gary-glass/danville-california-94526/image-concepts-gary-glass-dishonet-ripoff-provided-bad-quality-video-tape-never-receiv-63153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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