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Report: #320578

Complaint Review: Imaglobus; Eric Robertson - Internet

  • Submitted:
  • Updated:
  • Reported By: Haleiwa Hawaii
  • Author Confirmed What's this?
  • Why?
  • Imaglobus; Eric Robertson imaglobus.com Internet U.S.A.

Imaglobus; Eric Robertson $9.95 charged to visa card Internet

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I reviewed my Bank of America visa card statement.
Found a charge from Imaglobus.com for $9.87 on 2/6/2008.
Went to their website to see if it was a legit. purchase.
Never seen the website before. "Thousands of royalty-free illustrations and photos, all available by subscription for one low fee." E-mailed the company to tell them it may be a fraudulent charge by someone.
They immediately e-mailed me back 2 e-mails (1 from Michael Allison, 1 from Eric Robertson).

DOES ANYONE KNOW IF IMAGLOBUS HAS ACTUALLY REFUNDED
FRAUDULENT CHARGES IN THE PAST?

Below is the actual reply e-mail (dated 3/24/08):

Dear XXXX,
The reason you were charged is because an account has been created on our web-site and was paid with this credit card. Since you did not make and/or authorize this purchase, then apparently someone got a hold of your credit card information. I have contacted our accounting office and I confirm we have issued a full refund, so the money should be back on your card within 5-7 business days (depends on your bank). I have also passed a note to our security department asking them to lock this account as well as asked them to find out more aboutthe user who used your card. I will get back with you as soon as I receive any information from them.

Bellow is the only information I currently have available about this account: username: XXXXX
password: 2b9mC9FIP
address: XXX.XXX.XX.XXX
Registration date: 2008-02-05
First name: XXXX
Last name: XXXX

Please accept our apologies and thank you for an on-time provided information. Just like any Internet company we do suffer from online fraud and I appreciate you taking the time to help us fight it. Once again thank you for your assistance and we hope on your understanding of the situation. --

Regards,
Eric Robertson
(210) 807-4272

Miss fixit
Haleiwa, Hawaii
U.S.A.

This report was posted on Ripoff Report on 03/24/2008 11:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/imaglobus-eric-robertson/internet/imaglobus-eric-robertson-995-charged-to-visa-card-internet-320578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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