Report: #882420

Complaint Review: IMPACT COMPUTERS & ELECTRONICS - HOLLYWOOD California

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Ripoff Report is Xcentric Ventures

Submitted: Mon, May 14, 2012
Updated: Mon, May 14, 2012
Reported By: VERYUPSET — ISLIP TERRACE New York United States of America

Author Not Confirmed

Why?

IMPACT COMPUTERS & ELECTRONICS 4151 N 29TH AVE HOLLYWOOD, California United States of America

Phone: 9549203100
Web: WWW.IMPACTCOMPUTERS.COM
Category: Miscellaneous Electronics

IMPACT COMPUTERS & ELECTRONICS RIDICULOUS RETURN POLICY HOLLYWOOD, California

*Consumer Comment: Are you serious?

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Purchased a computer fan. $29.95 - It wasn't the problem with my computer. Wanted to return within the 10 day company policy. Received a RMA # no problem. However, the re-stocking fee is 25% or $25.00 whichever is greater. Then I am responsible for shipping costs. You do the math! need parts! not from them! EVER!

This report was posted on Ripoff Report on 05/14/2012 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/impact-computers-electronics/hollywood-california-33020/impact-computers-electronics-ridiculous-return-policy-hollywood-california-882420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Are you serious?

AUTHOR: Flynrider - (USA)

SUBMITTED: Monday, May 14, 2012

POSTED: Monday, May 14, 2012

" Purchased a computer fan. $29.95 - It wasn't the problem with my computer. Wanted to return within the 10 day company policy. "

   Let me get this straight.   You think that you should be able to troubleshoot your problem using this company as your personal parts lender?   You cannot be serious.

" Received a RMA # no problem. However, the re-stocking fee is 25% or $25.00 whichever is greater. "

You turned a perfectly good new electronic part into used junk that will probably never be resold. What did you expect?

"  Then I am responsible for shipping costs.   "

It gets even better!   Have you ever heard of a company that will foot the shipping bill for the return of a perfectly functional part?     Most companies require the customer to pay return shipping even on warranty returns.   What planet are you from?

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