Complaint Review: Imperial Homes - Houston Texas
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- Imperial Homes imperialhomestexas.com Houston, Texas U.S.A.
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- Category: Builders & Contractors
Imperial Homes Horrible Customer and Warranty Service. Been in House 2 years and fighting Houston Texas
*Consumer Comment: sounds familiar
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My husband and I have been fighting with Imperial to correct issues in our home for 2 years now. It seems like they stalled just so it would pass out of warranty stage. We have windows sweating and leaking and dripping down in the walls causing mold. The window sills are warping and buckling with paint chipping off from this. We have a bay window that was not properly sealed. All of the interior walls are buckled and crooked. This must be why they do not like to put anything in color because we have repainted walls with color and you can see every defect in the walls. An upstairs bedroom is unlevel. This is horrible as we have put our entire savings to buy this house and has been a nightmare to get Imperial to even listen.
Ronnie
spring, Texas
U.S.A.
This report was posted on Ripoff Report on 02/24/2008 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/imperial-homes/houston-texas/imperial-homes-horrible-customer-and-warranty-service-been-in-house-2-years-and-fighting-311549. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
sounds familiar
AUTHOR: Spring Texas Too - (U.S.A.)
SUBMITTED: Sunday, February 08, 2009
Well when i read this post - it mimicks exactly what has happened to us in our 'grand villa' imperial home. we are in our 2nd year and now i am listening to a roof leak -
i wish i would have known about this before our purchase
customer service stinks -
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