• Report: #251806
Complaint Review:

IMX Hydroderm

  • Submitted: Sat, June 02, 2007
  • Updated: Sat, June 02, 2007

  • Reported By:Patchogue New York
IMX Hydroderm
Hydroderm 8500 Higuera St., Culver City, California. 90232 Nationwide U.S.A.

IMX Hydroderm Refused refund on credit card ripoff Culver City California

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I first ordered IMX Hydroderm as a sample end of March, I did not return it so was charged $47.00 on April 9th. I read all of the rules and there was supposed to be a shipment every 60 days. I then received another shipment on April 30th and was billed another $53.95 on 4/27/07. for this shipment. I called to cancel my subscription as shown on the Hydroderm paper on 5/2/2007. I got a return number and then mailed it back to Hydroderm.

According to their stated policy, I should get full credit back to my credit card. When I called them they said I would only get store credit.

1. I returned it within the 30 day return policy and got the return number on 5/2/07 as directed in their procedures.
2. They sent out their second container within 25 days, not 60 days as requested.
This company is a scam!

Patchogue, New York

This report was posted on Ripoff Report on 06/02/2007 05:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/imx-hydroderm/nationwide/imx-hydroderm-refused-refund-on-credit-card-ripoff-culver-city-california-251806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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