Complaint Review: IndyMac Mortgage Services - OneWest Bank
IndyMac Mortgage Services - OneWest Bank A.K.A.: One West Bank (Pasadena, CA) Modification Nightmare (Have Proof of Everything I'm Saying)!!! This Has Gone On For 12+ Months!!!! Pasadena, California
Now, IndyMAc tells me that because they did not receive this "award" letter earlier (when they first asked for it), our mortgage cannot be modified because my husband does not have at least 9 months left of unemployment. BUT, he did have 11 months of unemployment when I first started faxing this letter (I have fax confirmations & a written comment from NACA to prove this)!!!
There have been many other problems with this bank, but I don't have enough room to write them all out!!
I have already gone to the Better Business Bureau of California, but IndyMac will NOT give a final response, so the BBB closed the case tonight.
This has been a nightmare & I am now telling everyone about this & am trying to go to the media as well!!!
This report was posted on Ripoff Report on 05/26/2010 06:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/indymac-mortgage-services-onewest-bank/pasadena-california-91101/indymac-mortgage-services-onewest-bank-aka-one-west-bank-pasadena-ca-modification-607689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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