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Report: #578484

Complaint Review: infinity dish - Internet

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  • Reported By: Lidia — miami Florida United States of America
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  • infinity dish Internet United States of America
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infinity dish   they promised two $25.00 gift credit cards for setting up installation with them and never sent anything even after repeated demands Internet

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I contract this company to provide Satellite service in two of my homes, they promised a certain price for one year and an increase of "no more than $20.00" for the second year.  This was in December, 2010, they guaranteed that the first bill would be be received in 45 days, they sent the bill in just a few days for two months of service, they charged me an installation fee which they told me would be removed, they promised two $25.00 gift cards which I have called them on and they supposedly had sent the forms, I called again, the forms were "in the mail".  Plain and simple, they lied and lied and lied, their customer service stinks, they should be out of business for continuous deception.  Ever since I installed with them (mind you they did not even show up on the date they were supposed to), I have had nothing but trouble and expect nothing other than trouble and mishaps for the next two years.   At one point, without authorization and specifically advised by me not to use my credit card for any purpose other than to secure the installation, they charged on my credit card.  It took me a myriad of telephone calls to finally get them to correct it.

This report was posted on Ripoff Report on 03/05/2010 06:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infinity-dish/internet/infinity-dishnbspnbsp-they-promised-two-2500-gift-credit-cards-for-setting-up-instal-578484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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