• Report: #216321
Complaint Review:

Insight Communications

  • Submitted: Tue, October 17, 2006
  • Updated: Tue, October 17, 2006

  • Reported By:springfield Illinois
Insight Communications
711 S. Dirksen Pkwy, Springfield, Illinois U.S.A.
  • Phone: 217-788-5656
  • Web:
  • Category: Cable TV

Insight Communications ripoff Springfield Illinois

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We know what you are dealing with a untrained customer service plus reps that come door to door trying to even get you to come to there unfriendly company or trying to get you to upgrade & if they have to they will pretend that you agree to the upgrade.

I live in the Springfield, Illinois area & we also have insight & they are the most rude unqualified people you will want to meet. We got so fed up with a cable & internet bill supposed to be $70 a month due to a special but we did not pay $70 a month we paid $200 a month & one time we paid two weeks later $176 bill came in the mail. I informed there customer service we paid a $260 bill & i'm not due till next month & anyway I also talked to several of there supervisors & they are just impossible to deal with. They sound like a broken record.

Plus they turned off our service without warning or a notice. My wife wants to get this service reastablished but if I do so it's gonna cost almost $300 to get it reastablished but when I ask why they say maybe this won't be the case. IF you come in & talk to one of our service tech's our problem is Insight is the only cable company we can go to in Springfield & they know it & they will charge whatever they like.

They are supposed to be regulated by the government but hey remember it's election year start writing letters to your congressmen & representatives & ask them to regulate & enforce the regulation to these money hungry companies.

springfield, Illinois

This report was posted on Ripoff Report on 10/17/2006 08:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/insight-communications/springfield-illinois-62703/insight-communications-ripoff-springfield-illinois-216321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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