Complaint Review: InstrumentAlley.com - logan Utah
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- Author Not Confirmed
- InstrumentAlley.com P.O. Box 424 logan, Utah United States of America
- Phone: 435-764-6872
- Web: instrumentalley.com
- Category: Music Shops
InstrumentAlley.com took internet order on 5/8/10 says they shipped USPS priority on 5/13/10. no item has been recieved as of 5/20/10. Phone calls and voicemail left unanswered. logan, Utah
*Author of original report: RETRACTION. All issues have been resolved.
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I placed an internet order for a replacement mandolin tailpiece. Order was acknowledged, my credit card was billed and I was e-mailed acknowledgement along with an USPS shippment tracking number as follows
my order # is 16502
Your items shipped on 5/13/2010 via USPS : Priority Mail
TRACK YOUR PACKAGE with tracking # 03091830000162943564
I cannot track my order as it appears to be nonexistant with USPS
Today is 5/20/10 and still have not recieved my order.
I have called several times, and have left one voicemail requesting an update. As of today I have not been able to talk to anyone about this issue.
This report was posted on Ripoff Report on 05/20/2010 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/instrumentalleycom/logan-utah-84321/instrumentalleycom-took-internet-order-on-5810-says-they-shipped-usps-priority-on-513-605281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
RETRACTION. All issues have been resolved.
AUTHOR: howarda - (USA)
SUBMITTED: Friday, May 28, 2010
After Ben finally contacted me and understood I was upset with his company he agreed to re-ship my order. I asked for the item to arrive on 5/28/2010 and he did just that. I am satisfied with this transaction.
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