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Report: #113501

Complaint Review: Integretel - Internet

  • Submitted:
  • Updated:
  • Reported By: Manchester New Hampshire
  • Author Not Confirmed What's this?
  • Why?
  • Integretel www.integretel.com Internet U.S.A.

Integretel ripoff dishonest fraudulent billing possible modem hijack scam Internet

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Discovered charges ($120) on our Verizon phone bill on behalf of a company called Integretel, for 3 computer calls to "Faq900.comZz" (1-900-444-0225), we never made (were not home at time of calls).

Verizon was great to deal with, and suggested this was a case of "modem hijacking". A small "spyware" program loaded onto your computer w/o permisson, dials the number w/o your interaction! Who knows what info is collected ?!?!

Integretel did admit to me that our computer may have dialed the number, and that a small program was downloaded, but went no further. When pressed, they agreed to remove the charges over the next 2 billing cycles.

This is clearly dishonest, and I would LOVE to participate in any class-action or criminal action against these clowns.

Rick
Manchester, New Hampshire
U.S.A.

This report was posted on Ripoff Report on 10/18/2004 02:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/integretel/internet/integretel-ripoff-dishonest-fraudulent-billing-possible-modem-hijack-scam-internet-113501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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