• Report: #258007
Complaint Review:

Integrity Sales, Magazines

  • Submitted: Sat, June 30, 2007
  • Updated: Sat, July 14, 2007

  • Reported By:Southeastern New Hampshire
Integrity Sales, Magazines
P.O. Box 10025 Glendale, Arizona U.S.A.

Integrity Sales Lies to sell magazines Glendale Arizona

*UPDATE EX-employee responds: hes not a bad guy

*UPDATE EX-employee responds: I CAN HELP!!!

*UPDATE EX-employee responds: I'm disappointed in the changes


*UPDATE EX-employee responds: You got off lucky

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A young man approached us looking to sell magazines for a trip to London to work with BBC, related to his communications degree at UMass Lowell. He said his parents lived around the corner, that his mom walked golden retrievers down our street. He talked about his mother's strange degenerative back condition-including what drugs she took, the politics and conspiracies of 9/11 and the aftermath, and attempted to explain his strange tattoos (a cross on the right forearm and a devil on the left forearm). He gave his name as Andrew Phillips, and he told us his parent's names as well. He mentioned that he was born near a Navy boot camp in Great Lakes- Illinois, and grew up in Arizona.

After a long conversation about topics which weren't magazine sales, he told us he'd be willing to do chores for us in return for signing up for a 2 year magazine subscription, and that magazines could be sent to the troops in Iraq. We agreed to purchase two magazines, at a cost of $144 (thank goodness we used a check!).

However, there were several things during this encounter which seemed odd:
-He told me that he lived 10 houses down the next street while my husband was away, then corrected me when I told my husband- now he said 6 houses.
-He did not have a price list for the magazines, but miraculously knew the pricing for all the magazines.
-He offered to send us a picture from his trip- gave us a choice of a funny picture of them making fun of the guards in London or a picture of the 19 of his "classmates" by the eye in London. He didn't write down our choice.
-He claimed that the magazine sales were the only way they were allowed to earn money for this trip- that the kids had to go out and practice their marketing to help their skills.
-He was only 4000 points away from the 20000 points he needed to go, and if we bought two magazines, he would get 500 points. He wanted us to buy four.
-He said he'd prefer cash to a check, but when we told him we didn't have that much cash and offered that he come back later, he quickly accepted a check rather than return later. (And he even made a crack about making out the check to Andrew's Corvette Fund!)
-After noticing that our roof needed work, he even offered that we should contact his dad who worked on roofs.

-After further discussion, we agreed this encounter was a little too fishy. We googled the company and found tons of sites that list this as a fraudulent business. The Arizona Better Business Bureau has had 154 reports on this group in the past 3 years.
-We checked his phone number against whitepages.com- it was a land line based in Billerica, MA (not his cell phone from Lowell, MA)
-We looked up IntegritySale.com (the website listed on the receipt) and found his picture ("Andrew" -no last name) on the Agents list. This company has nothing to do with groups raising money. It lists these kids as "independent contractors" who are trying to make a career out of this.

Thank goodness that we used a check instead of cash. We stopped the check as soon as we found out about the company- would rather lose the money to the bank fee than to these scam artists. Will also be cancelling the order via their approved method- sign and postmark cancellation within three business days.

This appears to be the first report of Integrity Sales in New England. This encounter was in Southeastern NH, but lookout, because they're likely canvassing the area.

Lied to!
Southeastern, New Hampshire

This report was posted on Ripoff Report on 06/30/2007 10:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/integrity-sales-magazines/glendale-arizona-85318-0025/integrity-sales-lies-to-sell-magazines-glendale-arizona-258007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

hes not a bad guy

AUTHOR: Andrea - (U.S.A.)

i worked for integrity for a couple of months and had a lot of fun, andrew is not a bad guy if you knew him from befor he did this he had not life, this job has given him everything and more.

just because he sales talked you and got you to buy a mag or book doesnt make him a bad guy just one heck of a good salesmen. dont point your finger there are other thing he could be doing that would cost you more then a mag just because he is using the system and to be honest the state and government take more from you then andrew did.
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#2 UPDATE EX-employee responds


AUTHOR: Kellie - (U.S.A.)

I actually talked to janelle like two weeks ago. She lives with her mom, Lorna, At Squatch's house in Glendale, AZ. Ryden is great I saw him like three mos, ago... Hes SOOO big! If I talk to her soon I'll tell her that you want to get in touch with her, and Ill ask her if I can maybe give you her number. I know Missy too. I lived with her at Roberts house for a while.
Ryan did change a lot, him and Jessi got together and now he is very careless. Robert knows this too, which is why Robert called the most loyal agent that Ryan ever lost, and promised him his own crew, If he helped Ryans stay together. Im sure you know who im talking about! I am so glad that We left... All that they ever did for me was make me make them HUNDREDS of THOUSANDS of dollars!

Well keep me posted, I wonder if I ever met you?? Ive met most of Torks crew. But Tork isnt the one who treated me bad. It was Ryan and Robert. Tork was pretty decent to me when we met, probably because me and my boyfriend are both Diamond Club members. You know how they feel about that!
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#3 UPDATE EX-employee responds

I'm disappointed in the changes

AUTHOR: Stephanie - (U.S.A.)

Reading your response to my rebuttal made me disappointed in Ryan Atkins. There was a point in time when Ryan was a big brother to me. I went to him with all of my problems. I was best friends with his little sister, I even left home to help him and Robert start crew 014 for Integrity Sales. Ryan was always Robert's "Mini-Me". He always did what Robert wanted him to do, even five years ago doing telemarketing for SKS Subscriptions and MagsRUs. He is brainwashed by Robert, but he never did me wrong out of his own. He did what he was told to do by Robert and John Tork. But the Ryan Atkins I knew, would have never, ever condoned using the neighbor canvas. He was contest all the way when I worked for him.

I'm extremely sorry and pissed as all hell because they expected you to work T while you were pregnant. John took me off of doors when my feet started to swell up and I started showing. He bought me like a used car from Ryan and made me his secretary. John was pretty decent to me most of the time, probably because I didn't put up with much of his s**t. Hormones and everything made me...mean, sometimes. I can't believe they treated you like that because while I was there, I left in January 2006, there was a girl named Missy Salgado, married to Tim Salgado, who had gotten pregnant, left crew to have the baby, and came back on crew with her baby daughter. She was John's secretary while pregnant, and I watched her daughter while Missy was out on T. It's bullshit that Ryan and John made you work while pregnant.

As for Andrew, I knew him five years ago. He moved into my apartment, which is why I moved out. He was a complete a*****e, even hit me a few times while drunk or stoned. He wasn't on crew while I was, but I'm not surprised he eventually joined. I'm sorry to learn about his pending charges. I may not have loved the guy, but he doesn't deserve that. Does anybody happen to know what happened to Ryan Atkins' little sister, Janelle? She went on crew with her son, Ryden, but I heard that she left and I would love to get in touch with her somehow. It sounds like the managers, Robert, John, and Ryan, have changed some things on crew. It's disappointing that they have started to treat their agents with such animosity and disregard. They can't make a pregnant woman work like that, it's inhumane and dangerous in the heat. I should know because I woke up in ambulances, hospitals, and in ditches on the side of the road from passing out in the heat in the first months of my pregnancy. That actually might have been one of the reasons why John bought me and took me off doors. I don't know, but it's hard to believe they would do something like that to you, which hurts, because I do believe it. I'm disappointed in the changes.
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#4 UPDATE EX-employee responds


AUTHOR: Kellie - (U.S.A.)

I am also an ex employee, I quit working for Ryan Atkins about two months ago, also to the reason that I am due to have a baby in september, and also because they wouldnt make me an assistant. They expected me to sweat my pregnant butt off all summer, YAH RIGHT!!! but you are right, his name is Andrew Phyllis, I know him very well. Do not blame him for the lies, yes he does have the choice to lie or not, but Ryan now ENCOURAGES the agents to use a dirty canvas! Andrew is now a Diamond Club member, ( I was too, but never recieved my diamond ring from the ever so greedy Mr. Spruiel) I recently found out from talking to Mr. Phyllis that there is a pending lawsuit against him and another agent, Craig Trautman,thanks to an attourney that they lied to in UTAH. They could be charged with Fraud, get a 10,000 $ fine and look at up to five years in prison! I am grateful that I never looked at that! I wish that all of the agents would brighten up and realize that they are not really making that much money. According to your paysheet, you might have over 1000 $ saved, as I did, but the next week (if you make management mad.) youll be in the hole 500 +... Its not fair, and I wish everyone would see that! I also stayed at Robert Spuriells house when I visited the doctor, which only happened once, out of being 6 months pregnant! I feel very used by this company, and as much as I hate to say this,

I hope to see MR. spruiel as a bum on the side of the road, or as a person who actually has to actually WORK for his money instead of riding around in a rolls royce, yelling at the kids who stay loyal to his money sucking business... or marrying women who are so desperate to make a few grand that they would sign their own company over to him.
I hope to see Mr Atkins succeed, because he does actually have a heart and soul, He does care about his agents, but he is the MOST BRAINWASHED one of them all. Ryan is a machine, a business machine. I wish that he could just put all of his focus and passion into a different line of work. Ryan NEVER DID ME WRONG... hes the one who actually listened. His girlfriend Jessi MAlone, also an ex agent- turned- manager, is a good person too, but like I said BRAINWASHED! YOU KNOW?? I am very glad that I found this website, because now I can say all of the negative things that I want about these people and not get yelled at for it. because on the road, if you are talking negaitve, you get yelled at, fines, or even beatings! I do not miss the mag life, and I am very lucky that my boyfriend does not either! We realized that raising a child on the road is not safe, or practical. If I can be of any help to anyone.. please let me know! BTW... They were in Boston on the 4th of july, and I do not know where theyre going next.
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#5 UPDATE EX-employee responds

You got off lucky

AUTHOR: Stephanie - (U.S.A.)

I am an ex-employee of this company and knew this man even before he joined crew. Andrew's last name is Phyllis, and you are very lucky you didn't make him mad. He has a very violent temper and will not hesitate to physically hurt you. I knew Andrew when the manager of this crew was managing a Telemarketing office for Robert Spruiell, the owner of Integrity Sales.

Andrew works for Ryan Atkins, who used to be my manager as well. I helped Ryan Atkins start up a new mag crew for Robert Spruiell. I was the first agent on his small crew. Andrew joined crew after I had been sold to John Tork's crew, when I got pregnant and was taken off doors. I did it for 2 years, and left in January 2006 with my infant son, who was born on crew because Robert Spruiell, John Tork, and Ryan Atkins would not let me leave crew to have my baby.

My boyfriend of 4 years, whom I met on crew, left crew to come home and help raise our son. We still talk to several members and ex-crew members from Integrity Sales and Integrity Program. Integrity Program was a new company started by John Tork when the heat got to hot to handle. I was John Tork's secretary for the last 10 months of my life on crew. I knew him and the company very well. I knew Robert Spruiell, Kay Hillary, several of her ex-husbands, and her son, David Mac. I was the person who babysat Robert and Kay's kids when they visited their parents on crew. I made sure that their kids stayed away from the drugs and alcohol that Robert, Kay, and John allowed on crew. John Tork had his mentally handicapped grandson come visit him every summer on crew.

I do not approve of any of the things going on in this company. I am extremely sorry for my time spent in it and the people that I hurt. At the time, I was 18 and making lots of money and partying. At that age, it doesn't really get any better, until you grow up a little and realize what an idiot you were. I do feel obligated to say that while working for Integrity Sales, the managers did take good care of me. Robert Spruiell took me to Disneyland, out on Lake Pleasant for Fathers Day, and gave me money when I wasn't making any. he even let me stay in his house for a week while visiting home.

I was an old head for Ryan and John's crews for a long time. I know most of the old heads still on crew, talk to them occasionally. I am more than willing to help anybody trying to find an agent stuck on crew, or even bringing the company down. I didn't know of any of the legal problems the owners have when I was on crew. I've been doing my research lately though and can't believe that I was ever a part of any of it. it makes me physically sick to think of everything magazine crews really do. As an agent, you don't know the politics, laws, and results of selling a magazine. Eyes need to be opened on crews.
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