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Report: #1449787

Complaint Review: Intelius -

  • Submitted:
  • Updated:
  • Reported By: Private — Fort Gay United States
  • Author Confirmed What's this?
  • Why?
  • Intelius United States

Intelius Charged my credit card without consent Internet

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I recently had a phone number that kept calling me. I googled it and Intelius came up advertising accurate records. I went to it and for .95 I could do a phone search. So I did, nothing came up but a bunch of garbage. No more than I could have got from Google itself. That was 6/22. On 6/23 I cancelled account and thought that would be the end of it. Nowhere did I read when I did the search that I would be charged more. I received an email that my account would be closed on 6/28, but in their "dashboard" on my account, it said, Account is closed, please re-activate this account to use. I didn't understand the difference and why the email said it would be closed later. Then on 6/29 I received an alert that my credit card had been charged 7.95 at 5:10 am that morning. I go sign in to see what is going on and Intelius had charged it. I resputed it with paypal right then, then I sent an email to Intelius. I just received an email back today 7/1 that I needed to understand there would be a charge of 7.95 for the 7 day trial period. I never signed up for no trial period!!! I only used the single .95 search. I came here and I am finding all kinds of reports on this. Tomorrow I am calling my Credit Card company and disputing the charge with them also. this is definitely a ripoff. Evidently they have done many people this way. I will not pay this if I can fight it and get my money back. The Attorney General for my state is next.

This report was posted on Ripoff Report on 07/01/2018 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius/intelius-charged-my-credit-card-without-consent-internet-1449787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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