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Report: #345767

Complaint Review: Interactive Brands Canada Inc - Quebec

  • Submitted:
  • Updated:
  • Reported By: Westbury Other
  • Author Confirmed What's this?
  • Why?
  • Interactive Brands Canada Inc Interactive brands.com Quebec Canada

Interactive Brands Canada Inc PayPal purchase of http://pdf-corp.com not received.PayPal have taken no action and emails to company ignored. Quebec Canada

*UPDATE Employee: Contact us for technical/billing support

*UPDATE Employee: Post the transaction ID - You will get refunded

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Despite emails to this company via their supplied address dave.dadoun@interactive brands.com not a single reply. Have been unable to pin down a contact phone number for them. Having purchased vis PayPal I thought I had a certain ammount of protection. But as the time out period for complaints elapsed PayPal refuse to do anything, they will not even supply me with a contact name / number or land postal address, so prosecution through the Courts from my end will be impossible.

Another worry of course is the fact that they have had access to my banking details so could possible steal via my account again (I have requested PayPal to block future transactions to this Company) But who knows.

Ken
Westbury
United Kingdom

This report was posted on Ripoff Report on 06/30/2008 07:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/interactive-brands-canada-inc/quebec/interactive-brands-canada-inc-paypal-purchase-of-httppdf-corpcom-not-receivedpaypal-h-345767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Contact us for technical/billing support

AUTHOR: Websupport - (Canada)

POSTED: Thursday, July 17, 2008

Hi Ken,

Our contact information is on the support page in your members area, in addition to this, the telephone number is also on your credit card statement. if you have any technical or billing issues, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: 1-888-448-6880

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#1 UPDATE Employee

Post the transaction ID - You will get refunded

AUTHOR: Web Genie Insider - (Canada)

POSTED: Thursday, July 10, 2008

Dear Ken,
Interactive Brands had issues with its Paypal Integration a while back.

Please post the TRansaction ID and you will get refunded.

If this complaint is real, you have nothing to loose...

Waiting for the post.

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