Intrex Computers --I was in tears by the time I left..., Internet

I have purchased products from Intrex on two separate occasions.  Each time they wasted my time taking all my personal information, for receipt purposes in their system. The second time I bought from them, I got a wireless adapter for my computer.  When the product broke still within a year's time, I went back to Intrex.  The man was unbelievably rude, and was unable to find me by the names or phone numbers of anyone I've ever freaking known, for either transaction. 

I have had one phone number for years.  I have had my name equally as long.  Unless they purge their system of data, they are cheaters and liars.  There is absolutely ZERO way they couldn't find my information, having purchased from them multiple times.  I was so frustrated, and the man was so very very rude to me that I was in tears and had to excuse myself from the store.  I have never been treated so poorly at any establishment, and it's so sad to think that a store that I once regarded highly will lose me as a customer forever because of such a small part. 

At this point, I'm concerned at where my information has gone!  They didn't collect it for no reason, so what did they do with it, if not store it?  Save yourself, and just go to Radioshack.  I'll never step foot in that god forsaken store again, and I highly suggest you do the same. It'd be really great if they had given me their manager's number, or really any way for me to contact ANYONE about the injustice I suffered.  Their website also doesn't have a contact section, reducing me to useless internet reviews.  Pathetic