intuit payment solutions incompetent and deceiving customer service woodland hills california

I have a small cleaning company and my business needs the flows of money to be afloat. When I ran the credit cards transaction with Intuit during my first month, I received an email from the company regarding that the company was going to keep the funds for 270 days unless the company received a copy of the customer, invoice and bank statements. After many calls and longer holding time than usual I was able to contact the right department and send the information they needed it and create me a case number in a matter of days. Months went by and every time I called the company, I received a different answer from every single agent on the phone and provided me new case number which it was very bizarre. Finally what irritates me more is that fact that they never refunded the funds back after my 270 days…  Intuit does not provided me any solution instead they rip me off and now I have to pay the customer their money back because they are stating that between the 270 days I have accrued fees and interest that wiped off the principal….this is insane people be aware of these crooks.