• Report: #1153196
Complaint Review:

ISG - Information Solutions Group LLC

  • Submitted: Mon, June 09, 2014
  • Updated: Tue, June 24, 2014

  • Reported By: Kathy — Fort Lauderdale Florida
ISG - Information Solutions Group LLC
807 Ridge Road Suite 203 Webster, New York USA

ISG - Information Solutions Group LLC MY PERSONAL RESPONSE TO ISG REBUTTAT Webster New York



*REBUTTAL Owner of company: Avoid CDIF...Kathy Roberton is a Fool

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ISG: My Personal Response to ISG Rebuttal





CDIF entered into an agreement with ISG based on several conversations and verbal promises. CDIF also agrees with ISG that the contract they use does not require them to do anything of value whatsoever, no matter what you have paid.  CDIF painfully regrets doing business with ISG and, we do advise any company owner to proceed with extreme caution. 

ISG has asserted that Daniel Thompson was involved in a Pump and Dump, this is a slanderous assertion, which indicates a measure of ignorance. CDIF hoped to hire a very professional, successful, promotion company to advertise our change in business model hoping to increase public awareness for CDIF as a result. The Company, nor any Officers or Directors have now nor in the past, any stock to sell. Next, the rebuttal asserted that Daniel Thompson was involved in some sort of scam – normally the person that wires $15,000 isn’t the one running the scam...

Mike Maley is most likely the author of the rebuttal; he is listed as the President of ISG and claims to be the attorney for ISG. My first contact with him is when he called me to request that I have Mr. Thompson remove the Rip Off Report. It was in this conversation Mr. Maley outlined for me exactly what he intended to do if the report was not taken down. This included asserting slanderous statements, smearing CDIF’s name, Daniel Thompson’s name and now my name. I asked Mr. Maley “are you threatening me?“ his reply was “of course not, I am simply trying to avoid a bad situation”.  I told him I felt CDIF had been ripped off, that we were part of a bait and switch and I encouraged him not to hide behind a “crafty agreement” and simply refund the money (something most of us would do in this situation). He refused, giving all sorts of bogus reasons why he could not do so.

Mr. Maley knew I was not an officer or director of CDIF at the time the agreement was signed and the Rip Off Report was filed; the fact that he included my name in the rebuttal reveals his motives (actions speak louder than words) and speaks volumes for what I am now reporting.

Not only has Mr. Maley slanderously asserted Daniel Thompson was involved in a Pump and Dump and a Scam, he has also gone so far as to purchase the domain www.cardiffinternationalinc . He bought this domain prior to calling me on May 28, 2014. I was made aware of this when I received an email on June 3, 2014 from Mr. Maley. He indicated in this email that, "In the meantime, ISG owns www.cardiffinternationalinc.com domain name, and would be happy to turn that over to you once we have something in writing... (I would attach the email but this format doesn't support doc files.) I was shocked when I received this email... What attorney actually buys CDIF’s domain name in an attempt to blackmail the officers and directors of the company?  Second question, “what attorney is naïve (or arrogant) enough to purchase the domain with their real name and admit to it with a track able IP address while attempting to blackmail the officers and directors of CDIF?”  I leave it to the readers to form their own opinion. 

In closing, once you wire ISG money (they do not take credit cards) your money is gone… No matter what they do, good, bad or ugly. Typically, the sales people will sell you one story and their contract will tell a completely different story. When you read the contract and question it, they will say "we have to put that in there" but don't worry about it, we are going to do everything we promised". My advise is: Do your thorough due diligence, get a copy of the agreement, have your SEC Attorney review it, record every conversation (with their knowledge) and whatever you do, call as many reference as you can.

This report was posted on Ripoff Report on 06/09/2014 06:33 AM and is a permanent record located here: http://www.ripoffreport.com/reports/isg-information-solutions-group-llc/webster-new-york-14580/isg-information-solutions-group-llc-my-personal-response-to-isg-rebuttat-webster-new-yo-1153196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company


AUTHOR: Information Solutions Group, LLC - ()

2 facts to check.

1.  Michael Maley has 0 to do with any responses on the rip off report, so she is way off in her "assumption"  She can write his name down as many times as she likes it doesnt make it true. 

2. Per the genius..."It was agreed by "All" parties that ABSOLUTELY NO ADVERTISING should begin until CDIF was current. This process did not take 2 weeks; it took over 10 weeks."---

CDIF is STILL not current!  So if that was ever the agreement, even for a second in Kathy's girl brain, then technically we would have never started, and therefore what is the problem?  

ISG, unlike CDIF, is actually a profitable company and this will be the last we respond to this nonsense.  If they had the smallest of cases, we would already be in court. 

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#2 Author of original report


AUTHOR: Kathy - ()

As a professional I do not believe in calling people names... The title for my previous rebuttal was simply "My personal Rebuttal". In ISG's rebuttal they chose to say Kathy Roberton is a Fool - Reader, you decide.

First and foremost, I don't have the time to chase after people with no integrity. I made it clear in my rebuttal that the Rip Off report I filed was a result of Mike Maley slandering my name and attempting to blackmail me by purchasing our domain name. We will never get our money refunded, it's forever lost. Mike Maley chose to name me in his Rebuttal and therefore I chose to speak out. Now he has chosen to call me a “Fool” and misrepresent the facts regarding the "Agreement".

ISG, Mike Maley, Joe Nacca and Dan Dodge all tell you one thing and then do something, else hiding behind a "crafty agreement". They claim to be above reproach and offer to send you a copy of the Agreement signed by CDIF – Reach out to me, I will send it to you, CDIF has nothing to hide, yet, what is the truth concerning this Agreement that ISG is not telling you?

CDIF had a Stop Sign on it when discussions toke place with ISG. In addition, CDIF signed the agreement with ISG believing the auditors would have CDIF current within two weeks. During this time, Daniel Thompson worked with ISG, keeping them informed. It was agreed by "All" parties that ABSOLUTELY NO ADVERTISING should begin until CDIF was current. This process did not take 2 weeks; it took over 10 weeks.

Daniel Thompson brought many frustrations to ISG's attention within the first 3 days of actual advertising and requested CDIF’s money back within 10 days. Mike Maley wants you to believe that they began work shortly after the Agreement was signed, worked for 10 solid weeks and CDIF complained in the 12th week after receiving benefit; this simply is not true and he knows it. I have made myself very clear, I don’t deny ISG may have performed good services for someone, I just haven’t found them. I spoke with four other Pubco CEO’s that used ISG as an advertiser and each of them said “it was a total waste of money, stay away from them.”

Also, the fact that ISG has been in business for 8 years does not impress me. Any business can get away with poor or no performance simply by “flying under the radar” and only taking “cash” payments. No one sues them simply because it would cost more money than what was lost to get a judgment, and thus it goes on. So don’t be fooled by the fact they have been in business for 8 years.

Finally, I was helping CDIF prior to becoming the CEO as a consultant. I had no authority to act on behalf of the Company and I did not sign the Agreement. As a consultant, I was involved in many conversations with Joe Nacca and Dan Dodge prior to Daniel Thompson signing the Agreement. We take full responsibility for signing an Agreement that had no performance clauses in it that required us to “wire cash”; in this sense we were “Foolish”. We were also “Foolish” to think that ISG would take responsibility for Non- Performance. CDIF’s level of expectations regarding performance was set by the sales job that Dan Dodge and Joe Nacca did – Beware, they are very good sales people.

In closing, for Mike Maley to assert that I am a Fool (much different than being “foolish”), that I participate in scams or otherwise bad business is very unprofessional, unethical and slanderous.

This was not my dog fight until Mike Maley chose to slander me in his rebuttal. He has bought our domain, threatened me via phone and email, attempted to blackmail me and now misrepresents the facts concerning the Agreement, readers, you decide. If anyone would like to contact us simply look up our symbol.

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#3 REBUTTAL Owner of company

Avoid CDIF...Kathy Roberton is a Fool

AUTHOR: Information Solutions Group, LLC - ()

Everything in the rip off report is all stemming from the SAME client/contract that neither Dan Thompson or Kathy Roberton seem to understand.  I will attempt to explain Christmas for the 50th time..

This is really simple.  We worked for CDIF, for both Dan AND Kathy (regardless as to her claim that it was before her taking over...she was heavily involved before and during our marketing program)  

Our contract was for 10 weeks.  At week 12 they decided to slander us on rip off report, because there is no valid legal recourse.  We have been in business for since 2002.  Our office hasnt moved in 8 years.  Our company has grown over the past 8 years and if we really did "con" or "scam" anyone then the matter would EASILY be handled in court.   They never complained once in the 10 weeks we worked for them, and ONLY got upset when their stock went to a Yield sign and dropped to the lowest price point available all AFTER we were done with the marketing.    

The contract outlines exactly what we were paid to do, and all was done as agreed.  Our contracts are written to protect us from this exact scam.  Otherwise everyone would use our marketing service, wait for it to be well over, pitch a fit, and expect money back or be slandered on the internet. If they cancelled the program in week 1, 2, 3, 4, or even 5 we might have somthing to talk about...they never cancelled, waited for it to run its course, and then and only then start their mud throwing campaign.

The dates on the contract are clear and once you see it you can judge for yourself our effectiveness.  No need to get into this slanderous garbage.  Yes, we own the web site cardiffinternationalinc.com.  This is because we buy many web sites for part of our marketing campaign.  Once completed, we turn them over to the company.  In this case, due to their childish behavoir, we have no interest in helping CDIF at all.  

I will email the contract to anyone who asks at any times (no questions asked)  Simply email us at info@informationsolutionsgroupllc.comut.  Look at it for yourself.  Check the dates of our work, see where the company has gone since Kathy "took over".  Be your own judge.

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