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Report: #1374869

Complaint Review: It Girl Styles - Los Angeles California

  • Submitted:
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  • Reported By: anonymous —
  • Author Confirmed What's this?
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  • It Girl Styles Los Angeles, California USA

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I ordered a Burberry Canterbury Tote Horseferry check bag from itgirlstyles.com because they had it on sale. I hadn't heard of this webshop before, but took a leap of faith because they had a return policy that seemed ok.

It took over THREE WEEKS before I got the bag, which is ridiculous since it was a domestic order. When it finally arrived, I realized I had been scammed because the bag was a fake! The leather didn't smell or feel like real leather, so I took it to a Burberry dealer to find out for sure, and they confirmed the bag was fake!

I contacted itgirlstyles.com and demanded a full refund, but it's been 3 weeks now and no response at all!

The website seems to be run by a woman named Elle Ellis.

DO NOT BUY FROM ELLE ELLIS AT ITGIRLSTYLES.COM, SHE'S A SCAMMER!!!

This report was posted on Ripoff Report on 05/23/2017 09:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/it-girl-styles/los-angeles-california/elle-ellis-it-girl-styles-online-shopping-scam-los-angeles-california-1374869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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2Employee/Owner

#2 REBUTTAL Owner of company

This is a fake report from an unethical competitor

AUTHOR: Fake review rebuttal - ()

POSTED: Sunday, August 27, 2017

This is a FAKE review from a competitor at Savannahs shoe store (they also have an online store). Not only we have no transaction history of this product sold through the site, we also don’t have record or recollection of any customer experience fitting this story and description. The fake review has just been posted for the purpose of defaming our firm.    The person who engaged in posting this fake review at Savannahs store, has been conducting a few unethical, questionable behaviors, two of which include passing around false, deformational information and intrusion of privacies.    It is advised that Savannahs Stockholm shoe store stop all the illegitimate conducts before further damaging your company’s reputation and credibility. 

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#1 REBUTTAL Owner of company

This report has false information and was made by an unethical competitor

AUTHOR: It Girl Styles - (USA)

POSTED: Saturday, August 26, 2017

 This is a FAKE review from a competitor at Savannahs.com. Not only we have no transaction history of this product sold through the site, we also don’t have record or recollection of any customer experience fitting this story and description. The fake review has just been posted for the purpose of defaming our firm.   The person who engaged in posting this fake review at Savannahs.com, has been conducting a few unethical, questionable behaviors, two of which include passing around false, deformational information and intrusion of privacies.   It is advised that Savannahs.com stop all the illegitimate conducts before further damaging your company’s reputation and credibility

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